Misty Muñoz
Rowlett,T.X
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Bilingual Medical Assistant
City of Garland Public Health Clinic
03.2023 - Current
- Provide health related information to patients and administer immunizations to clients from infancy to senior adults.
- Research and administer international travel vaccines
- Respond to inquiries from the public about immunizations and communicable diseases.
- Educate patients, healthcare providers and community organizations about communicable diseases, immunizations, and general health.
- Serve as an advocate for immunizations.
- Counsels’ patients in basic disease information; refers patients to resources and links to care.
- Performs program outreach and filed work as needed.
- Participates in various health fairs and other public health outreach events.
- Help maintain vaccine inventory.
Bilingual Payroll Specialist
Garland Independent School District
04.2017 - 03.2023
- Receive employee benefit payments
- Complete employment verifications on active and ex-employees
- Assist employees with on-line enrollment for benefits
- Verification of benefits on active and ex-employee
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained strict confidentiality of all payroll information and records.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Bilingual Front Office Aide
Garland Independent School District
10.2016 - 02.2017
- Greeted, assisted, and directed guests, workers, visitors, and the public
- Answered all incoming calls and handled caller’s inquiries
- Provided office support services to ensure efficiency
- Responded to guests and public inquiries
- Helped Parents/Volunteers register for background checks
- Received, directed, and passed on telephone and fax messages
- Maintained a sufficient record of office supplies
- Provided word-processing and clerical support
- Picked up and delivered all mail
- Other duties assigned.
Medical Assistant/Referral Coordinator
Children’s Health Pediatric Group
02.2013 - 09.2016
- Prepared patient for examination and treatment
- Gather patient data regarding condition, and obtain vital signs
- Perform routine laboratory functions: blood specimens from patients through venipuncture and capillary collection; obtaining urine specimens from patients
- Assisted physicians as needed
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Scheduling appointments
- Answering multi line telephones and handled caller’s inquiries
- Cross-trained in front-office procedures to back up reception staff.
- Collected deductibles and copays to post money to patient accounts.
- Maintained all internal and external referrals
- Obtained pre-authorizations from insurance companies.
Medical Assistant/Referral Coordinator
Suresh Kukreja Pediatric Office
03.2010 - 02.2013
- Prepared patient for examination and treatment
- Gather patient data regarding condition, obtain vital signs
- Perform routine laboratory functions: blood specimens from patients through venipuncture and capillary collection; obtaining urine specimens from patients
- Administered injections and vaccines to pediatrics
- Assisted physicians as needed
- Scheduling appointments
- Answering multi line telephones and handled caller’s inquiries
- Collected co-pays for patient accounts
- Directed employees, guests and general public to the right staff member
- Maintained all internal and external referrals.
Education
Associate of Applied Science -
Everest College of Dallas
Dallas, TX03.2010
High School Diploma -
Mesquite Academy
Mesquite, TX05.2007
Skills
HIPAA Compliance
OSHA Compliance Knowledge
Customer Service
CPR
Fluent in Spanish
Defensive Driving
Cybersecurity knowledge
You Call The Shots Training
Timeline
Bilingual Medical Assistant
City of Garland Public Health Clinic
03.2023 - Current
Bilingual Payroll Specialist
Garland Independent School District
04.2017 - 03.2023
Bilingual Front Office Aide
Garland Independent School District
10.2016 - 02.2017
Medical Assistant/Referral Coordinator
Children’s Health Pediatric Group
02.2013 - 09.2016
Medical Assistant/Referral Coordinator
Suresh Kukreja Pediatric Office
03.2010 - 02.2013
Associate of Applied Science -
Everest College of Dallas
High School Diploma -
Mesquite Academy
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