Summary
Overview
Work History
Education
Skills
Timeline
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Misty Myers-Burton

Mount Vernon,MO

Summary

Dynamic CMA with proven expertise at Community of Autumn Court in patient care and HIPAA compliance. Skilled in electronic medical records and effective communication, I excel in emergency response and relationship building. Recognized for enhancing patient satisfaction through attentive service and meticulous attention to detail, ensuring optimal care and support.

Overview

4
4
years of professional experience

Work History

CMA

Community of Autumn Court
Mount Vernon, MO
09.2022 - 07.2024
  • Responded quickly to emergency situations according to established protocols.
  • Maintained accurate patient records in accordance with HIPAA regulations.
  • Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
  • Administered injections per physician orders while adhering to all safety guidelines.
  • Documented all activities accurately into electronic medical records system.
  • Observed patients' conditions closely; reported any changes in status or behavior immediately.
  • Assisted with patient admissions and discharges, including obtaining vital signs, medical histories and insurance information.
  • Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
  • Answered phones promptly; responded professionally to inquiries from patients or family members.
  • Scheduled appointments for patients via phone and in person.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Incorporated outside records into charts and EHR.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Changed dressings on wounds to prevent infection and check for healing.

Waitress

RedBarn
Mount Vernon, Missouri
12.2020 - 07.2022
  • Processed payments accurately using cash registers or POS systems.
  • Replenished beverages when necessary.
  • Assisted in seating guests at tables or booths.
  • Prepared checks accurately and processed payments promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided accurate change for cash transactions using a cash register system.
  • Organized take-out orders efficiently according to customer requests.
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Communicated daily specials to customers.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers and provided menus.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Filled condiments and napkin containers during slack periods.

Education

GED -

Stockton R-1
Stockton, MO
05-2005

Skills

  • Electronic medical records
  • Patient care procedures
  • Medication administration
  • Vital signs monitoring
  • HIPAA compliance
  • Customer service
  • Appointment scheduling
  • Effective communication
  • Time management
  • Attention to detail
  • Emergency response
  • Food safety
  • Menu knowledge
  • Cash handling
  • Active listening
  • Communication skills
  • Problem solving
  • Relationship building
  • Greeting guests
  • Reliability and punctuality
  • Order taking
  • Strong multitasking
  • Cleanliness
  • Dining customer service
  • Hospitality and accommodation
  • Point of sale (POS) system operations
  • Food handling safety
  • Guest relations
  • Food service etiquette
  • Supply restocking
  • Handling complaints
  • Plate carrying techniques
  • Table bussing

Timeline

CMA

Community of Autumn Court
09.2022 - 07.2024

Waitress

RedBarn
12.2020 - 07.2022

GED -

Stockton R-1

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Misty Myers-Burton