Misty Neuman
Hutchinson,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Planner/Scheduler
Yoder Smokers
Hutchinson, Kan
06.2021 - 05.2024
- Monitored project progress and adjusted plans as needed to meet goals on time and within budget.
- Reviewed existing procedures and make adjustments as needed.
- Facilitated discussions between teams and departments about potential roadblocks that could impact project success.
- Organized information gathered from multiple sources into concise format for easy reference by other departments.
- Developed and wrote content for long-term inspection sheets.
- Maintained accurate records of all tasks completed by the Production team.
- Conducted regular meetings with project teams to discuss progress and set goals.
- Coordinated with other departments regarding resources needed for specific projects.
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Identified areas where processes can be improved upon, resulting in greater efficiency within the team.
- Developed reports detailing progress made on individual tasks as well as overall timelines.
- Tracked progress of ongoing projects against previously established milestones.
- Entered information into system to update status reports.
- Updated reports and daily logs for management use and permanent files.
- Analyzed demand and recommended updates to calendar schedule.
- Optimized inventory by placing timely orders and improving organization of supplies.
- Outlined production commitments and product timetables using sales forecast information and consumer trends.
Manager, Salon
Lady Janes
Wichita, Kansas
10.2018 - 05.2021
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Maintained accurate financial records of all salon transactions.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Ensured compliance with state regulations regarding cosmetology practices.
- Created monthly reports that tracked progress towards goals set by ownership.
- Participated in industry conferences to stay up-to-date on trends in the beauty industry.
- Placed inventory orders and monitored shelf stock.
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
- Supervised banking procedures, cash flow and accounting processes.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Increased retail product revenue by demonstrating and recommending products to fulfill clients' hair needs.
- Scheduled employees and made sure all shifts had adequate coverage.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- Trained workers in proper operational procedures and functions and explained company policies.
- Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
- Understood operations of each service area, helped during busy times and stayed current with work processes.
Salon Owner/Operator
Studio B a Hair and Nail Salon
Johnson City, Kansas
09.2008 - 04.2017
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Managed staff by recruiting, training and coaching employees.
- Developed service packages for customers seeking a variety of treatments.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Promoted special offers through social media platforms to attract new customers.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Maintained relationships with vendors and suppliers who provide necessary items for running my salon.
- Reviewed employee timecards on a weekly basis ensuring accuracy of hours worked.
- Investigated new trends in beauty industry services to stay current.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented campaigns and promotions to help with developing goods and services.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Monitored progress by establishing plans, budgets and measuring results.
Education
CNA - Nursing
DCCC
Dodge City, KS05-2000
Cosmetologist - Hail, Skin, And Nails
DCCC
Dodge City, KS08-1999
Nail Technician - Nail Technician
Acadamy of Nails
Denver, CO08-1998
Some College (No Degree) - Art
LVoc
Liberal, KSSkills
- Data Management
- Contingency Planning
- Community Education
- Customer Focus
- Signage and Display Preparation
- Meeting Support
- Payment Approval
- Agenda Setting
- Staff Training
- Administrative Recordkeeping
- Materials Printing
- Analytical Thinking
- Effective Communication
- Multitasking
- Attention to Detail
- Problem-solving abilities
- Teamwork and Collaboration
- Operations Oversight
- Continuous Improvement
- Microsoft Office
- MISYs
- Sage
- Excel
Certification
- Cosmetology License,1999
- CNA, 2000
Affiliations
- Co-founder Daughters of the KING, 2012
- Fields Memorial Pre-Scool Board Member, 2009
- Fields Memorial Member and New Development Board Member, 2005
Accomplishments
- Studio B
- Daughters of the King
- Olive Branch Salon
- Blackburn Services
Websites
References
References available upon request.
Timeline
Planner/Scheduler
Yoder Smokers
06.2021 - 05.2024
Manager, Salon
Lady Janes
10.2018 - 05.2021
Salon Owner/Operator
Studio B a Hair and Nail Salon
09.2008 - 04.2017
CNA - Nursing
DCCC
Cosmetologist - Hail, Skin, And Nails
DCCC
Nail Technician - Nail Technician
Acadamy of Nails
Some College (No Degree) - Art
LVoc