Misty Oakes
Bridgeport
Summary
Highly experienced and results-driven property management professional with a proven track record in driving occupancy growth, increasing resident retention, and maximizing revenue. Exceptional team leadership, strategic marketing expertise, and effective problem-solving abilities in high-pressure environments. Adaptable, motivated, and deeply passionate about creating strong communities and enhancing property performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
Bell Partners
01.2025 - Current
- Currently leading operations at a high-performing property, with focus on resident satisfaction, team development, and occupancy retention
- Collaborating with regional leadership on budgeting, compliance, and marketing initiatives to maintain a competitive edge in the local market
Community Manager
South Oxford Management
04.2019 - 01.2025
- Successfully recovered occupancy from the low 70% range after Stay Alfred's closure in April 2020
- . Leased all vacant units within two months, stabilizing occupancy at 95%+ throughout tenure
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Maintained reputation scores between 890–915
- Upon departure, property was 100% leased with less than 2% exposure for three months out
- Known for strong resident relations, marketing innovation, and team leadership
- Constantly closed the month out with ZERO delinquency.
- Awards for On line Reputation 2022,2023,2024!, Top Financial Performance, Top Social Media, Top Leasing Performance,
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- ZERO maintenance staff turn over for 5 years.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Produced reports about community activities to keep owners, directors and property managers informed a long with Weekly, Monthly Variance and Reclass and Accruals
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Assistant Manager (Promoted from Leasing Manager)
City Gate Property Management Group
09.2018 - 04.2019
- Promoted within two weeks of hire for performance and leadership
- Managed full scope of bookkeeping, collections, evictions, application verifications, and lease audits
- Delivered accurate weekly/monthly reporting and ensured compliance with company standards
Regional Manager – 760 Units
Lackland Holdings
10.2010 - 11.2017
- Oversaw four apartment communities and two manufactured home communities
- Led teams to win 80% of corporate performance contests over a two-year period
- Increased rents consistently and reduced delinquency portfolio-wide
- Recognized for mentoring site teams, implementing marketing strategies, and lowering expenses
Property Manager – 350 Units
Kaplan Management – Oak Village/Oakwood Estates
09.2009 - 10.2010
- Increased occupancy from 79% to 97.7% in just two months
- Boosted monthly income from $36,000 to $61,000
- Awarded for "Fastest Occupancy Growth" in December 2009
Education
High School -
Castleberry High School
01.1983
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University of Phoenix
01.2011
Skills
- Skilled in various property management systems
- Skilled in managing lease agreements
- Skilled in Microsoft Word and Excel
- Core Competencies: Budget Management, Rent Growth Strategies, Resident Retention, Evictions & Collections, Marketing, Team Leadership, Compliance, Staff Training
Accomplishments
- Increased occupancy rates from 73% to 96% in 3 months Oct., Nov., Dec..
- Maintained occupancy rate at 100% for 2 months.
- Maintained 92% or higher occupancy rate for entire length of employment.
- Supervised team of 15 staff members.
- Maintai highned Apartment Ratings 5 stars
Certification
- National Apartment Leasing Professional (NALP)
- Fair Housing Certified
- Tom Harris Fair Housing Diploma
- Toni Blake – Marketing
- Anne Sadovsky – Marketing, Leasing, Resident Retention, Fair Housing
- Zig Ziglar – Sales & Motivational Training
- Dallas Valley Property Seminars
- Texas Employment Commission – Training & Terminating Problem Employees
- Grace Hill Courses & Ongoing Lunch & Learns
Awards
Fastest Occupancy Growth, On Line Reputation, Financial Top Performer,
Timeline
Property Manager
Bell Partners
01.2025 - Current
Community Manager
South Oxford Management
04.2019 - 01.2025
Assistant Manager (Promoted from Leasing Manager)
City Gate Property Management Group
09.2018 - 04.2019
Regional Manager – 760 Units
Lackland Holdings
10.2010 - 11.2017
Property Manager – 350 Units
Kaplan Management – Oak Village/Oakwood Estates
09.2009 - 10.2010
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University of Phoenix
High School -
Castleberry High School
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