Misty Odhner

Responsible for the overall management, performance, and regulatory compliance of this facility. This includes overseeing resident care, staff operations, financial health, and community engagement—ensuring a safe, compassionate, and thriving environment for residents and their families.

Resident Care & Services

• Ensure high-quality care and services for residents, including those with memory impairments
• Oversee care planning, wellness programs, and compliance with health regulations
• Foster a culture of dignity, respect, and person-centered care

Staff Leadership & HR

• Implemented comprehensive training programs to elevate staff performance and service standards.
• Hire, train, and supervise department heads (e.g., nursing, dining, housekeeping, activities)
• Build a strong, compassionate team culture with high staff retention
• Conduct performance evaluations and implement staff development plans

Operations & Compliance

• Ensure compliance with all federal, state, and local regulations (e.g., staffing ratios, safety, sanitation)
• Maintain licensure and prepare for state inspections and audits
• Implement and monitor policies and procedures across departments
• Directed strategic initiatives to enhance resident care and operational efficiency across multiple facilities.

Financial Management

• Develop and manage the facility’s annual budget
• Monitor departmental expenses and revenue to meet financial goals
• Oversee billing, occupancy rates, and cost control measure
• Analyzed key performance indicators to identify areas for process optimization and resource allocation.

Sales & Marketing

• Lead community outreach and marketing efforts to maintain high occupancy
• Build relationships with referral sources, families, and local organizations
• Represent the facility at public events and industry functions

Strategic Planning & Community Engagement

• Collaborate with the Board of Directors or corporate leadership on long-term goals
• Develop and implement strategic initiatives to improve resident satisfaction and operational efficiency
• Serve as the face of the community to residents, families, and the public

• Strategically planned the day to day administrative and operational functions for a 240 bed facility, providing guidance, stability, leadership and motivation to over 50 employees
• Strong understanding of TX State regulations for Assisted Living Communities and TALA Certification.
• Manage annual budget with up to $6M in revenue and control expenses to ensure positive EBITDARM growth YOY.
• Exceeded annual revenue goals by more than $165K, with NOI of $2M.
• Developed annual operating and capital budget.
• Review monthly financial statements, exercised appropriate cost control to meet budget, maximize profitability and minimize negative budget variances and deficits.
• Led community to achieve a 95% occupancy.
• Oversee the admission process and execute residency agreements for all new admissions, ensuring proper communication of company's agreement and policies.
• Assisted in developing and conducting service plan reviews with appropriate resident care team members and families.
• Maintained a high degree of resident and staff satisfaction through quality control services and prompt issue resolution, communication and follow-up.

• Coordinated social servies to cancer patients and their families both at a local and national level.
• Problem solved with Nurse Navigators to help meet all social service needs of the patients.
• Data capture of callers demographics.
• Fulfilled vendor and material requests.

• Responsible for all aspects of operating a 200 bed senior facility.
• Hired and managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
• Implemented innovative marketing strategies to raise brand awareness and drive revenue growth by signing new residents.
• Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
• Executed operating and capital budget and expenses. Managed all CapEx projects. Continually maintained operations under budget. Managed a $5 million dollar renovation. Optimized operational workflows, reducing overhead costs and maximizing resource allocation.
• Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
• Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
• Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
• Involved with the Memory Enhancement and Memory Care Programs. Worked closely with care staff to ensure memory care daily path and goals were followed for each resident.
• Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
• Routinely provided program directions, education and material to associates to ensure their success when facilitating programs.

• Provided market level development, implementation and oversight of Disease Management staff.
• Managed and collaborated the care of patients enrolled in Cenpatico's Medical Disease Management programs.
• Collaborated with with Health Service Managers for data collection and all aspects of quality control initiatives in clinical programs.

• Conducted screening and risk assessment interventions per program guidelines.
• Educated providers, members and their families in behavioral health issues including symptoms, relapse prevention, stress reduction, healthy life choices.
• Coordinated patients behavioral health treatments with PCPs and behavioral health providers.
• Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.