Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
Work History
Center store shift lead
Caseys General Stores Inc
Mabank, Texas
08.2024 - Current
Managing the front end, managing customer satisfaction. Store cleaning managing money and inventory.
Managed inventory levels and restocked products to ensure product availability.
Handled cash register transactions and balanced cash drawers accurately.
Resolved customer inquiries and complaints promptly, improving overall customer satisfaction.
Maintained cleanliness and organization of store displays and stockrooms.
Assisted with implementing promotional displays to drive sales initiatives.
Trained new employees on store procedures and customer service standards.
Performed opening and closing procedures such as setting alarm systems, counting money.
Provided guidance and support to other team members as needed.