Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misty Otero

Evans,GA

Summary

Highly motivated and committed Administrator, focused on superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with no supervision. Adapt to diverse work styles and consistently provide friendly, personable service

Overview

20
20
years of professional experience

Work History

Practice Administrator

Augusta Rheumatology Institute
Augusta, GA
08.2021 - Current
  • Complied with OSHA and HIPAA regulations.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Reviewed contracts for vendors providing services or products related to the practice operations.
  • Developed and implemented practice policies and procedures to ensure compliance with applicable laws and regulations.
  • Implemented strategies to reduce overhead costs while increasing revenue sources.
  • Managed fiscal operations including accounting, budget planning, expenditure authorizations, and reporting coordination.
  • Collaborated with medical providers to develop treatment plans that met patient needs within budget constraints.

Medical Assistant

Augusta Arthritis Center
Augusta, GA
12.2014 - 07.2021
  • Performed orientation and training for new employees, educating them on proper procedures and policies such as HIPAA and OSHA.
  • Recorded and updated patient information in EMR, managed scheduling
  • Arranged hospital admissions and insurance pre-certifications
  • Provided assistance to physicians during exams and procedures
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Administrator - Business Operations

CSRA Site Work & Pavement Inc
North Augusta, SC
06.2004 - 07.2013
  • Managed executive projects, overseeing budgeting and expense tracking.
  • Compliance in auditing processes with governmental and state agencies, including: DHEC, GDOT, IFTA, OSHA, GSWCC.
  • Implemented requested changes for engineers and inspectors in order to meet specifications and updated demands.
  • Accurately prepared payroll, invoices, and monthly reconciliations using Quickbooks

Education

North Augusta High School
North Augusta, SC

Skills

  • HIPAA and OSHA regulations
  • Performance Improvement
  • Revenue Cycle Management
  • Project Management
  • Microsoft Office/Word/Excel
  • Quickbooks
  • Customer relations

Timeline

Practice Administrator

Augusta Rheumatology Institute
08.2021 - Current

Medical Assistant

Augusta Arthritis Center
12.2014 - 07.2021

Administrator - Business Operations

CSRA Site Work & Pavement Inc
06.2004 - 07.2013

North Augusta High School

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Misty Otero