Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Misty Patrick

waitress
St. Cloud,FL

Summary

Dedicated professional with strong scheduling management, client communication, and customer relationship management skills. Proficient in invoice processing and office organization, ready to enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

Secretary

Sunrise Pest Services
St. Cloud
01.2025 - Current
  • Managed scheduling for pest control appointments and client consultations.
  • Assisted in preparing service reports and invoices for billing purposes.
  • Coordinated communication between technicians and clients for service updates.
  • Organized office supplies and maintained a clean work environment.
  • Responded to client inquiries via phone and email with professionalism.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Waitress Supervisor

Rodeo Diner
St. Cloud/ Kissimmee
11.2016 - 05.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted in training new servers on menu items and service standards.
  • Handled customer inquiries and resolved issues with professionalism and patience.
  • Monitored guest satisfaction and provided feedback to management for improvements.
  • Upsold menu items to enhance guest experience and increase sales opportunities.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.

Education

GED -

Osceola Technical College
Saint Cloud, Fl
03-2018

Skills

  • Scheduling management
  • Document preparation
  • Client communication
  • Invoice processing
  • Office organization
  • Customer relationship management
  • Staff training
  • Accounts receivable and payable
  • Phone etiquette
  • Report generation
  • Appointment coordination
  • Schedule management
  • Customer service
  • Problem solving
  • Conflict resolution
  • Waiting tables
  • Table management
  • Complaint handling
  • Food preservation
  • Nutritional knowledge
  • Food safety compliance
  • Food production management
  • Teardown experience
  • Critical thinking
  • Food safety

Interests

Being a team player! making people Happy

Timeline

Secretary

Sunrise Pest Services
01.2025 - Current

Waitress Supervisor

Rodeo Diner
11.2016 - 05.2025

GED -

Osceola Technical College

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Misty Patrickwaitress