To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Misty Peltier
Dallas,GA
Summary
Overview
16
years of professional experience
1
Certification
Work History
Kayal DermatologyMarietta, GA
Medical Assistant
11.2018 - 12.2022
Job overview
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Modern Dermatology AtlantaWoodstock, GA
Front / Back Office Medical Assistant
04.2018 - 11.2018
Job overview
- Maintaining a clean environment for patients and staff
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing and scanning documents.
O Reilly'sMarietta, GA
Retail Sales Specialist
10.2017 - 02.2018
Job overview
- Handled in-store purchase payment processing with cash and credit cards.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales and customer satisfaction through personalized servicing.
Marietta Dermatology AssociatesMarietta, GA
Medical Assistant
07.2015 - 11.2017
Job overview
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
O'Reilly Auto PartsAustell, GA
Assistant Manager
05.2014 - 05.2015
Job overview
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed strategy to increase sales and drive profits.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Defined clear targets and objectives and communicated to other team members.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established team priorities, maintained schedules and monitored performance.
Marietta DermatologyMarietta, GA
Medical Assistant
07.2006 - 02.2010
Job overview
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Verified patient insurance coverage and collected required co-payments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
Medix
Certificate in Medical Assistant
01.2005 - 1 2006
University Overview
High school diploma or GED
University Overview
Skills
Ethics-focused
undefinedCertification
Certified Dermatology Tech
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Timeline
Medical Assistant
Kayal Dermatology
11.2018 - 12.2022
Front / Back Office Medical Assistant
Modern Dermatology Atlanta
04.2018 - 11.2018
Retail Sales Specialist
O Reilly's
10.2017 - 02.2018
Certified Dermatology Tech
05-2017
Medical Assistant
Marietta Dermatology Associates
07.2015 - 11.2017
Assistant Manager
O'Reilly Auto Parts
05.2014 - 05.2015
Medical Assistant
Marietta Dermatology
07.2006 - 02.2010
Medix
Certificate in Medical Assistant
01.2005 - 1 2006
High school diploma or GED
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