Misty Peters
Independence,MO
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Data Analyst
Burrell Behavioral Health Center
07.2021 - Current
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Interpreted business questions and collaborated with engineering teams to identify data sources.
- Created data models to support decision-making processes.
- Optimized data access and storage to improve performance of analytics systems.
- Developed and implemented data governance policies and procedures.
- Collaborated with stakeholders to identify business needs and data sources.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Application Administrator
Comprehensive Mental Health
07.2021 - 07.2022
- Implemented new applications, features and enhancements to existing applications.
- Monitored daily logs and reports and escalated issues to system administrators to reach resolution.
- Delivered training, documentation and end-user support.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
Revenue Cycle Consultant
Cerner
01.2018 - 01.2020
- Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
- Monitored and guided revenue cycle operations.
- Supported clinical team members with revenue cycle procedures and addressed issues.
- Completed financial reporting and analysis for billing revenue cycle.
- Identified discrepancies between budgetary targets and actual revenue and expenses.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
Senior Quality Specialist
Apria Healthcare
01.2017 - 01.2018
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
- Monitored product standards and quality-control programs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Implemented process improvements to increase productivity in quality assurance operations.
Education
Associate of Science -
Metropolitan Community College - Kansas City
Kansas City, MO2025
High School Diploma -
Raytown South High School
Raytown, MO06.2012
Skills
- MS SQL Server 2000
- Dashboard Design
- Operational Efficiency
- Managing Multiple Projects
- Project Deadlines
- Lean Six Sigma
- Business Analytics
- Training Junior Team Members
- Process Improvement Initiatives
- Data and Analytics
- Systems Installation, Configuration and Upgrading
- Client Relations
- New Product Introduction Strategies
- Agile Methodology
Certification
- Certified SQL Developer, W3 Schools
- Certified Scrum Master, Coursea
- Agile Project Management, Coursea
- Foundations of Project Management, Coursea
- Project Initiation: Starting a Successful Project, Coursea
- Project Planning: Putting It All Together, Coursea
Timeline
Senior Data Analyst
Burrell Behavioral Health Center
07.2021 - Current
Application Administrator
Comprehensive Mental Health
07.2021 - 07.2022
Revenue Cycle Consultant
Cerner
01.2018 - 01.2020
Senior Quality Specialist
Apria Healthcare
01.2017 - 01.2018
Associate of Science -
Metropolitan Community College - Kansas City
High School Diploma -
Raytown South High School
Similar Profiles
Juleighann MaloneJuleighann Malone
Client Access Representative at Burrell Behavioral Health CenterClient Access Representative at Burrell Behavioral Health Center
Morgan HanksMorgan Hanks
School Based Therapist at Burrell Behavioral Health CenterSchool Based Therapist at Burrell Behavioral Health Center
Taelor CookTaelor Cook
Program Assistant at Burrell Behavioral Health CenterProgram Assistant at Burrell Behavioral Health Center
Jason AshleyJason Ashley
Group Specialist at Burrell Behavioral Health CenterGroup Specialist at Burrell Behavioral Health Center
Crystal LewisCrystal Lewis
STAFF ACCOUNTANT at Premier Real Estate Management IncSTAFF ACCOUNTANT at Premier Real Estate Management Inc