Misty Pirtle

• Managed accounts payable and receivable tasks, maintaining accurate records and reducing errors.
• Implemented efficient filing systems for easy access to important financial documents, improving overall organization within departments.
• Improved financial accuracy by maintaining organized and up-to-date financial records.
• Streamlined bookkeeping processes for increased efficiency and time management.
• Assisted with payroll processing, ensuring accurate calculation of employee wages and tax deductions based on current regulations.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

• Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
• Responded to inquiries from callers seeking information.
• Created and updated records and files to maintain document compliance.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Conducted thorough research in gathering data for various office projects leading to informed decision making.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Served as a primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
• Provided administrative support during high-pressure situations enabling seamless workflow.
• Sorted, opened, and routed mail and deliveries to meet business requirements.

• Trained new employees by providing knowledge of specific store tasks, policies, and goals.
• Improved communication between cashiers and other departments, fostering a more cohesive store environment.
• Reduced transaction errors by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
• Helped customers complete purchases, locate items, and join reward programs.

• Took a break due to health concerns for 2 1/2 years

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• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Fostered positive working environments by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
• Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
• Assisted in hiring and training new waitstaff, ensuring excellent service levels were always maintained.
• Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
• Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict-resolution techniques.
• Contributed to revenue growth by effectively managing guest reservations, seating arrangements, and special event bookings.
• Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.

• Caregiver of Immediate Family Member
• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.

• Ensured a safe work environment by always adhering to company safety policies and procedures.
• Managed incoming shipments, verifying the accuracy of deliveries against purchase orders before stocking shelves.
• Demonstrated strong attention to detail while sorting and assembling products according to planograms.
• Improved warehouse efficiency by expertly organizing and labeling merchandise for easy access.
• Maximized storage space utilization by optimizing product placement within the warehouse layout.