Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Receptionist

Misty Poe

Ward,AR

Summary

Dynamic educator with expertise in classroom management and student engagement, honed at Kelly Services. Skilled in adapting lesson plans and fostering positive learning environments. Proven ability to enhance student comprehension through differentiated instruction and positive reinforcement, achieving a 20% increase in class participation. Strong communicator with a focus on cultural sensitivity and relationship building.

Overview

23
23
years of professional experience

Work History

Substitute

Kelly Services
02.2024 - Current
  • Assisted teachers with classroom management and student engagement activities.
  • Adapted lesson plans to accommodate diverse learning styles and needs.
  • Supported instructional delivery by preparing educational materials and resources.
  • Communicated effectively with students to foster a positive learning environment.
  • Monitored student progress and provided feedback to enhance learning outcomes.
  • Collaborated with staff to ensure smooth transitions between classes and activities.
  • Implemented classroom procedures to maintain organization and safety standards.
  • Engaged in professional development to improve teaching strategies and techniques.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Improved student comprehension by tailoring teaching methods to individual learning styles.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Increased overall class participation by fostering a positive and inclusive learning environment.
  • Assisted struggling students through one-on-one sessions, leading to increased academic success.

Checker

Dollar General Distribution Center
12.2024 - 03.2025
  • Inspected incoming and outgoing shipments for accuracy and quality compliance.
  • Operated warehouse equipment to facilitate efficient loading and unloading processes.
  • Recorded inventory data using electronic systems, ensuring real-time accuracy.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Identified process improvements, contributing to enhanced workflow efficiency.
  • Monitored stock levels, alerting supervisors of discrepancies or shortages promptly.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.

Cafeteria Worker

Cabot Public Schools
02.2019 - 02.2024
  • Prepared and served nutritious meals in compliance with health and safety standards.
  • Maintained cleanliness of food preparation areas and dining spaces to ensure sanitary conditions.
  • Assisted in inventory management, tracking supplies, and reporting shortages to facilitate timely ordering.
  • Collaborated with team members to deliver efficient service during peak meal times.
  • Operated kitchen equipment safely, adhering to operational protocols and manufacturer guidelines.
  • Supported menu planning by providing feedback on food preferences and dietary restrictions from students.
  • Trained new staff on food handling procedures and proper use of kitchen tools for enhanced efficiency.
  • Implemented waste reduction strategies by optimizing portion sizes and managing leftovers effectively.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Received and stored incoming supplies according to procedures.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
  • Maximized food safety by consistently following proper food handling procedures and storage guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served food according to temperature, safety, and presentation guidelines.
  • Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
  • Provided exemplary service to students, staff, and visitors.
  • Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
  • Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
  • Reduced food waste through careful portion control and monitoring product expiration dates.
  • Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
  • Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
  • Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
  • Supported menu planning efforts by providing input on popular dishes and customer preferences.
  • Coordinated with suppliers to secure high-quality ingredients, improving meal satisfaction.
  • Participated in weekly meetings to discuss improvements and implement strategies for enhancing customer service.
  • Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
  • Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
  • Maintained high standards of hygiene and safety, conducting regular checks and adhering to health regulations.
  • Prepared variety of nutritious meals to meet diverse dietary needs and preferences.
  • Improved kitchen efficiency by organizing food preparation areas and streamlining workflows.
  • Trained new staff members, sharing knowledge and best practices to uplift service quality.
  • Delivered meals to tables, providing personal touch that increased customer satisfaction.
  • Managed special dietary requests efficiently, ensuring all patrons were accommodated without significant wait times.

Service Department Cashier

North Point Toyota
08.2002 - 08.2008
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained accuracy in cash handling and daily reconciliation tasks.
  • Collaborated with team members to streamline checkout procedures.
  • Implemented best practices for inventory management during peak hours.
  • Resolved customer complaints promptly to enhance satisfaction ratings.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier

Sam's Club
07.2005 - 06.2007
  • Processed customer transactions efficiently at point-of-sale system.
  • Assisted members with product inquiries and store navigation.
  • Maintained accurate cash drawer and balanced end-of-shift totals.
  • Collaborated with team to ensure smooth store operations during peak hours.
  • Resolved customer complaints promptly, fostering positive relationships with members.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

Cabot High School
Cabot, AR
05.1995

Skills

  • Student engagement
  • Positive reinforcement
  • Cultural sensitivity
  • Subject matter expertise
  • Motivation techniques
  • Assessment strategies
  • Instructional technology
  • Relationship building and management
  • Behavior management
  • Verbal and written communication
  • Classroom management
  • Adaptable
  • Group and individual instruction
  • Classroom organization
  • Lesson plan implementation
  • Complex Problem-solving
  • Behavior modeling
  • Safety awareness
  • Test proctoring
  • Lesson planning
  • Activity planning
  • Differentiated instruction
  • Multi-subject instruction
  • Elementary education
  • Discipline

Additional Information

I have over 10+ years of experience in customer service. I have excellent communication skills . I work well with the public, and have a very understanding and compassion with others. I love working in a team environment and helping people. I would love to have an opportunity to work in the field setting and hopefully make a career out it .

Timeline

Checker

Dollar General Distribution Center
12.2024 - 03.2025

Substitute

Kelly Services
02.2024 - Current

Cafeteria Worker

Cabot Public Schools
02.2019 - 02.2024

Cashier

Sam's Club
07.2005 - 06.2007

Service Department Cashier

North Point Toyota
08.2002 - 08.2008

Cabot High School

Similar Profiles

CREATE PROFILE
Misty Poe