Misty Powell
Perkins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Sales Associate
Dollar General
11.2025 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and timely service.
- Maintained knowledge of current promotions and products to inform customer decisions.
- Collaborated with team members to achieve sales targets and improve store performance.
Kitchen Manager
Casey's General Store
09.2021 - 09.2023
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Developed and implemented new menu items, enhancing customer satisfaction and engagement.
- Trained staff on proper cooking techniques and equipment usage to improve efficiency.
- Coordinated daily kitchen operations, optimizing workflow during peak service periods.
- Conducted regular quality control checks on food preparation and presentation standards.
- Collaborated with vendors to source high-quality ingredients within budget constraints.
- Resolved customer complaints promptly, maintaining positive dining experiences and loyalty.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Administrative assistant
Jacobs Ladder Const. LLC
01.2022 - 02.2022
- Coordinate, administrate and organize all daily operations and agendas.
Shift manager
Loves Travel Center
05.2020 - 01.2022
- Oversaw daily operations and property management during overnight shifts, leading a team of three to ensure efficient store functionality.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Housekeeping Manager
Circle C Motel
05.2011 - 04.2012
- Oversaw daily cleaning operations and laundry management in facilities. Coordinated training and scheduling for two staff members to enhance efficiency.
- Supervised daily operations of housekeeping team to ensure high cleanliness standards.
- Conducted regular inspections of guest rooms and public areas to maintain quality assurance.
- Collaborated with maintenance team to address facility issues impacting guest satisfaction promptly.
- Resolved guest complaints related to housekeeping services, enhancing overall guest experience.
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed team productivity and workflow to exceed quality standards.
- Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
Education
Basic - 12
Pampa High School
01.2002
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Team leadership
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
- Operations management
- Performance management
- Staff development
- Shift scheduling
Timeline
Sales Associate
Dollar General
11.2025 - Current
Administrative assistant
Jacobs Ladder Const. LLC
01.2022 - 02.2022
Kitchen Manager
Casey's General Store
09.2021 - 09.2023
Shift manager
Loves Travel Center
05.2020 - 01.2022
Housekeeping Manager
Circle C Motel
05.2011 - 04.2012
Basic - 12
Pampa High School