Misty Pryor
Monroe,TN
Summary
Experienced and focused Office Manager with noted experience in administrative management. Prioritize projests and multitask effectively to achieve care center goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Dedicated home health professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Office Manager
Amedisys Home Health
05.1997 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
No Degree - PTA
Volunteer State Community College
Gallatin, TNNo Degree - Accounting
Tennessee Technological University
Cookeville, TNHigh School Diploma -
Livingston Academy
Livingston, TN05.1993
Skills
- Customer Service
- Organizational Skills
- Excellent multi-tasking ability
- Data Entry
- Billing
- Payroll Processing
- Document Management
- Payroll and budgeting
- Scheduling
- Human Resources
- Supply Management
Timeline
Office Manager
Amedisys Home Health
05.1997 - Current
No Degree - PTA
Volunteer State Community College
No Degree - Accounting
Tennessee Technological University
High School Diploma -
Livingston Academy