Misty Robertson
Springdale,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Senior Manager of Quality
ChemStation
07.2023 - 08.2024
- Conduct monthly Self Inspections, Internal Audits, and Monthly Security Inspections and keep records of findings accessible
- Assures implementation and maintenance of the risk-based Food Safety Plan, requirements for the Food Safety System relevant to the site's scope and supporting programs
- Oversee and develop, implement, review, and maintain the Food Safety System, including fundamentals and food safety plan details
- Support and achieve the implemented policy statement and established safety objectives
- Take appropriate actions to ensure the integrity of the Food Safety System
- Ensure all staff is aware and informed of their food safety and regulatory responsibilities including their role in meeting requirements and reporting food safety problems to personnel with authority to initiate action
- Provide the resourced training needs, ensure programs are implemented and that the requirements and site personnel have met the required competencies to carry out functions affecting legality and safety
- Support the established processes to improve the effectiveness of the Food Safety System to demonstrate continuous improvements
- Participate, advise, and review reports of the Recall Team, Emergency Response Team, Food Defense Team and Food Safety Team
- Develop and implement personnel job duties that demonstrate and include provisions for the absence of key personnel
- Verification/Validation of the Food Safety Plan and supporting procedures and any identified prevention or critical control
- Ensure policies and procedures established are understood and adhered to by Employees, by routinely monitoring performance
- Effective compliance with industry standards of personal cleanliness and necessary work practices
- Visibly observing raw materials as it is received, to determine that it is from approved sources, and protected from contamination or adulteration
- Handling and storing incoming materials and finished products using company approved policies and procedures designed to keep them free from contamination
- Established techniques and procedures for proper handling in preparation and manufacturing, as applicable
- Established techniques and procedures for properly manufacturing, packaging, labeling, storing, etc
- Of finished products
- All Pre-Requisite Programs, Preventive Controls and Critical Control Points established by the Food Safety Plan are being monitored and that pre-approved corrective actions are being implemented, accurately recorded, filed, and reported to management in a timely manner
- Employees are properly and routinely adhering to the SSOPs for cleaning
- The general environment of all food chemical handling and storage areas and their equipment is maintained that will prevent contamination or cross-contact to products
Quality and Food Safety Manager
ADM Milling
10.2020 - 10.2022
- Support various systems that are used throughout the facility
- Provides auditing support
- Performs annual tasks as needed for compliance
- Interacts with ADM Quality Center of Excellence and Food Safety personnel to ensure compliance and continuous improvement
- Develop and implement QFS requirements for Human Food and Animal Food, when applicable
- Run prerequisite programs that support the Quality Management system
- Monitor the quality and safety of incoming ingredients and manufactured products
- Assist with IRM score improvements
- Actively participate in employee development
- Build, support and facilitate training
- Assists with internal auditing
- Developing processes
- Coordinates and implements Cost of Poor Quality
- Assists with the IA (Intentional Adulteration) FSMA implementation - Food Defense Vulnerability Assessment
- Leads all aspects of non-conformity investigations; assures root cause analysis and review is conducted
- Manage Quality Control team and ensure analytical programs provide adequate support to operations
- Effectively lead all facility colleagues to establish understanding of food safety and quality standards and drive improvement in the food safety culture
Quality Manager & SQF Practitioner
Sonstegard Foods of Arkansas
10.2018 - 10.2020
- Built the Quality Assurance program / SQF program from the ground up
- Ensuring that all Quality functions are being performed, documented, in an accurate and efficient manner
- Following up on Hazard Analysis and Critical Control Points (HACCP) deviations
- Monitoring and performing inbound inspections on raw ingredients
- Working on special project
- Insuring and implementing all policies and procedures are being followed
- Monitoring, and verification of Documentation
- Daily walk through of the facility to ensure that all GMP's, and Food Safety standards are being respected
- Conducting customer audits, and performing internal audits
- Working on SSOP's and SOP's / Overseeing the development, implementation, review and maintain of the SQF System/ food Defense/ Food Safety/ HACCP program monitoring
- Train plant personnel on all Food Safety and Quality Assurance Regulations
- Verification of product labels and customers specifications
- Conducted swab testing - ATP, Listeria, Salmonella, etc
- / environmental swabbing
- Establishing and implementing the training needs of the Plant personnel to ensure tasks to carry out those functions affecting product legality and safety
- Communicating to all staff their responsibilities to report food safety problems to the SQF practitioner, plant manager, operations assistant
- Weekly plant audits (internal and external)
Quality Assurance Manager
Simmons Foods
04.2017 - 08.2018
- Company Overview: Pet Ingredients Division
- New facility built the Quality program from the start
- Responsible for shift/work scheduling, training, delegation of duties
- Running Analysis on fresh and frozen poultry product going to customer and making sure product meets specs
- Ensure that all Quality functions are being performed, and documented, in an accurate and efficient manner
- Collaborate with Technicians to follow up on Hazard Analysis and Critical Control Points (HACCP) deviations and report Standard Operating Procedures (SOP) modifications to Quality Director
- Monitor and/or perform tasks on the raw product inbound inspection processes
- Over seen special projects – (adding special ingredients to raw product)
- Worked with Raw Receiving coming into the plant
- Insuring and implementing new policies and procedures
- Monitoring, and verification of Documentation
- Reporting trending data for various Quality Assurance programs in weekly management meetings
- Perform periodic, daily walk through of the facility to ensure that all quality and food safety standards are being complied with and submit corrective action request as needed to perspective departments
- Performing internal, regulatory agency facility, and operational audits as well as conducting Customer audits
- Updated and revising SSOP's and SOP when able
- Train staff on all equipment calibrations, quality assurance and preventive maintenance
- Verification of product labeling and customer specifications
- Conducted swab testing/ preoperational and operational sanitation
- Running / calibrating/ and maintaining NIR and CEM equipment for customer testing
- Training of new employees of important of Food Safety and Quality, and any other duties of importance to Food Safety
- Pet Ingredients Division
QA Supervisor
Delmonte Foods, Inc
09.2016 - 04.2017
- Responsible for shift/work scheduling, training, delegation of duties & disciplinary actions of the QA and Sanitation Technicians
- Ensure that all Quality functions are being performed, and documented, in an accurate and efficient manner
- Collaborate with Technicians to follow up on Hazard Analysis and Critical Control Points (HACCP) deviations and report Standard Operating Procedures (SOP) modifications to Quality Assurance Manager
- Monitor and/or perform tasks on the raw product inbound inspection processes
- Assist Quality Assurance Manager in trending data for various Quality Assurance programs
- Perform periodic, daily walk through of the facility to ensure that all quality and food safety standards are being complied with and submit corrective action requests as needed to perspective departments
- Assist Quality Assurance Manager in performing internal, regulatory agency facility, and operational audits
- Train staff in all equipment calibrations, quality assurance and preventive maintenance
- Calibration and verify timing for retorts, hydrostatics, and shell pressure cookers with cooling systems
- Verify cook records and seams records and other paperwork for each shift
- Perform water testing for each cooker
- Strong understanding of BRC audits
Quality Compliance Specialist
Opal Foods, LLC
02.2016 - 09.2016
- Ensure proper operation of SQF System; provide necessary resources to members of HACCP team in order to achieve food safety and quality
- Verify and validate quality policy and procedures, help manage and lead SQF program, conduct monthly reviews of quality program, do internal reviews of facility food safety and quality programs and ensure proper resources are in place
- Ensure that all products meet or exceed USDA and customer specifications
- Monitor the food safety and sanitation procedures to ensure compliance with the company's quality policy
Education
M.S. - Environmental Management
Webster University
B.S. - Agribusiness in Marketing
University of Arkansas
Fayetteville, AR08.2006
Skills
- Quality Assurance
- Quality Control
- HACCP
- Warehouse experience
- GFSI
- HARPC
- Management
- Supervising experience
- Negotiation
- Food industry
- CGMP
- Quality Management
- Internal Audits
- Communication skills
- Root cause analysis
- Organizational skills
Certification
- HACCP Certification
- Safe Quality Food Certification
- PCQI for Human and Animal Feed
- Yellow Belt – Lean Six sigma
- Lean Manufacturing
- SQF Practitioner
- Thermal Processing
Timeline
Senior Manager of Quality
ChemStation
07.2023 - 08.2024
Quality and Food Safety Manager
ADM Milling
10.2020 - 10.2022
Quality Manager & SQF Practitioner
Sonstegard Foods of Arkansas
10.2018 - 10.2020
Quality Assurance Manager
Simmons Foods
04.2017 - 08.2018
QA Supervisor
Delmonte Foods, Inc
09.2016 - 04.2017
Quality Compliance Specialist
Opal Foods, LLC
02.2016 - 09.2016
B.S. - Agribusiness in Marketing
University of Arkansas
M.S. - Environmental Management
Webster University
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