Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Misty Ross

Imboden,AR

Summary

Having been self employed since 2015, I look forward now to once again entering the mainstream workforce. My skills, ability to learn, and love of personal interaction and creativity aid me in adapting to new work environments. Through various employment opportunities, I have proven that I am well suited to leadership, communications, and establishing/strengthening customer/client relationships. I enjoy helping others in a professional setting, and I have some experience in community outreach. When given the opportunity and training, I know I can be an asset among any team.


Overview

25
25
years of professional experience
1
1
Certification

Work History

Zumba Fitness Instructor

Licensed Through The Zumba Instructor Network
05.2010 - Current
  • Enhanced client satisfaction by providing high-energy, engaging classes of up to 60 students tailored to various skill levels.
  • Promoted a positive, inclusive environment for all ages and fitness levels of participants, fostering a sense of camaraderie among class members.
  • Developed targeted lesson plans aligning with the latest Zumba standards and best practices for effective instruction.
  • Served as an ambassador alone and in collaberation with other instructors for the Zumba brand at community events and schools, showcasing Zumba's benefits as part of a healthy lifestyle routine.
  • Provided one-on-one assistance for clients seeking additional guidance or modifications due to physical limitations or injuries.
  • Marketing and promoting of classes and services.

Baker

Oh My Ganache! Cakes & Bakes By Misty Ross
08.2017 - 03.2023
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Consistently met deadlines by effectively prioritizing tasks according to urgency.
  • Processed orders, payment transactions, and state sales tax requirements.
  • Built a loyal customer base through targeted marketing efforts, including social media promotion.
  • Participated in local community events as a vendor, showcasing products while supporting charitable causes in the area.
  • Established relationships with other local businesses for cross-promotion opportunities that expanded awareness of the brand within the community.

Hotel Front Desk Clerk

Days Inn
03.2013 - 01.2015


  • Trained new front desk staff in hotel policies and procedures, maintaining consistent service standards.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Developed strong working relationships with colleagues, fostering teamwork and seamless service delivery across all departments.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.


Assistant Store Manager

Dollar General
05.2009 - 06.2010
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Trained and guided team members to maintain high productivity and performance metrics.

Childcare Provider (as Needed)

Grandma's Playhouse
08.1998 - 08.2009
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.

Independent Sales Consultant

Representing Premier Designs
06.2005 - 09.2008
  • Performed In-home Presentation of Products and Services.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.



Education

High School Diploma -

Sloan-Hendrix High School, Imboden, AR
05.1995

Skills

  • Customer Service
  • Retail Store Management
  • Office & Job Specific Software Proficiency
  • Team Leadership & Motivation
  • Financial Transactions/Reconciliation/Deposits
  • Event Promotion & Community Outreach/Fundraising
  • Artistic Design according to Customer Needs
  • Independent Sales
  • Task Prioritization
  • Group Fitness Instruction

Certification

  • Licensed Zumba Fitness Instructor in Basic and Advanced movement styles specific to Zumba, also have maintained monthly instructor education for 14 years.


References


  • Butch Smith - Manager, Rock and Roll Hwy 67 Inn and Days Inn and Suites

     (870)378-1431

  • Kathy Verkler - Coworker, Dollar General

     (870)878-1361

  • April Brown - Client of 5 years (cakes)

     (870)810-3558

  • Cindy Penn - Client of 13 years (Zumba Fitness)

     (870)759-1616

Timeline

Baker - Oh My Ganache! Cakes & Bakes By Misty Ross
08.2017 - 03.2023
Hotel Front Desk Clerk - Days Inn
03.2013 - 01.2015
Zumba Fitness Instructor - Licensed Through The Zumba Instructor Network
05.2010 - Current
Assistant Store Manager - Dollar General
05.2009 - 06.2010
Independent Sales Consultant - Representing Premier Designs
06.2005 - 09.2008
Childcare Provider (as Needed) - Grandma's Playhouse
08.1998 - 08.2009
Sloan-Hendrix High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Misty Ross