Misty Russell

El Dorado,AR

Summary

Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

years of professional experience

Work History

Assistant Store Manager

Dixie Food Mart

03.2018 - 03.2021

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.

911 Dispatcher

Union County Sheriff's Office

08.2017 - 11.2017

Followed established protocols for professional handling of emergency situations.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Assessed emergency requests and made quick judgment calls to determine appropriate action.
Routed calls to police, fire, and ambulance service to meet individual call needs.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Construction Laborer

Robinson Contracting

09.1997 - 03.2001

Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Brought materials and tools from trucks and storage facilities to work site
Operated power equipment to move materials and promote job efficiency.
Handled phone calls, payroll, materials list and inventory and assisted in lay-down yard with assembly of tanks while using blue prints and assistance from supervisors on site.

Education

High School Diploma -

Huttig High School, Huttig, AR

05.1996

Skills

Sales and Marketing
Order Management
Time Management

Fast Learner
Excellent attention to details
Highly Dependable

Timeline

Assistant Store Manager - Dixie Food Mart

03.2018 - 03.2021

911 Dispatcher - Union County Sheriff's Office

08.2017 - 11.2017

Construction Laborer - Robinson Contracting