Misty Sale
Sturgis,Ky
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level secretary position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Rural Carrier Associate
United States Postal Service
01.2024 - Current
- Sort, load, distribute, and collect letter mail and packages to and from customers and businesses.
- Improve Productivity
- Customer Rapport
- Prioritize daily tasks with organization and managing workload.
Head Cashier
Lowes Home Improvement Stores
08.2023 - 12.2023
- Supervised cash handling processes, ensuring accuracy in transactions and compliance with financial policies.
- Mentored junior cashiers, enhancing their customer service skills and operational efficiency.
- Implemented training programs, fostering a knowledgeable team adept at using point-of-sale systems.
- Streamlined checkout procedures, reducing wait times and improving overall customer satisfaction.
- Resolved customer inquiries and complaints, maintaining positive relationships and promoting repeat business.
- Coordinated daily cash drawer audits, ensuring accountability and minimizing discrepancies in funds.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
Production Supervisor
Vibracoustic
08.2021 - 06.2023
- Supervised daily production activities to ensure adherence to safety and quality standards.
- Coordinated workflow among teams to optimize efficiency and minimize downtime.
- Trained and mentored new employees on operational procedures and best practices.
- Implemented process improvements that enhanced production output and reduced waste.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 16 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Coordinated with other departments to maintain smooth and efficient product flow.
Tupperware Consultant
Self-employeed
12.2020 - 06.2023
- Marketing, negotiation, and sales management
- Successfully navigated online resources
- Increased independent consultants by 30%
- Successfully partnered with colleagues to achieve sales goals
- Built and maintained strong client relationships
- Increased client base by 90%
- Distributed pamphlets and other informational literature on Type products.
- Located and targeted potential customers with successful cold-calling techniques.
- Advertised product and service offerings via social media.
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Mentored new consultants, sharing best practices for effective marketing strategies and relationship-building techniques to improve overall team success rates.
- Streamlined order processing and inventory management through diligent record-keeping and organization.
- Boosted Tupperware sales by creating engaging and informative product demonstrations.
Production Supervisor
Vibracoustic
03.2018 - 09.2019
- Monitored equipment performance, identifying maintenance needs to prevent disruptions.
- Conducted regular inspections to maintain compliance with industry regulations and company policies.
- Analyzed production data to identify trends, driving strategic decisions for resource allocation.
- Collaborated with cross-functional teams to streamline operations and achieve project goals.
- Resolved issues quickly to maintain productivity goals.
- Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
Instructional Assistant
Union County School District
10.2017 - 03.2018
- Was a dedicated and compassionate childcare teacher providing a safe, nurturing, and educational environment
- Prioritized daily tasks with planning and scheduling
- Supported classroom instruction by preparing materials and resources for diverse learning needs.
- Monitored student progress, providing feedback and adapting support strategies accordingly.
- Facilitated small group activities, promoting peer interaction and collaborative learning experiences.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Customer Service Representative
Sykes-Alpine Access
09.2016 - 10.2016
- Resolved customer inquiries through multiple channels, ensuring timely and effective communication.
- Utilized CRM software to track interactions and maintain accurate customer records.
- Implemented feedback mechanisms, improving service quality based on customer input.
- Collaborated with cross-functional teams to resolve complex issues and enhance customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Elementary School Volunteer
Union County Public Schools
08.2015 - 12.2015
- Organized educational activities to enhance student engagement and learning outcomes.
- Assisted teachers in classroom management and lesson preparation for various subjects.
- Provided individual support to students, fostering emotional and academic growth.
- Collaborated with faculty to implement effective teaching strategies for diverse learners.
- Evaluated student progress and provided feedback to teachers, ensuring continuous improvement in education delivery.
- Developed a positive rapport with students, making them feel comfortable asking questions or seeking help.
- Enhanced student engagement by implementing interactive and hands-on activities in the classroom.
- Participated actively in PTA meetings, advocating for student needs and contributing ideas for program improvements.
Girl Scout Leader
Girl Scouts
08.2013 - 06.2015
- Facilitated weekly troop meetings, fostering teamwork and leadership skills among members.
- Developed engaging activities, enhancing participants' problem-solving and critical thinking abilities.
- Organized community service projects, instilling a sense of social responsibility in girls.
- Mentored youth leaders, empowering them to take on leadership roles within the troop.
- Established clear communication channels with parents, ensuring alignment on goals and expectations.
- Implemented safety protocols during outdoor activities, prioritizing participant well-being and risk management.
- Established and maintained safe and positive environment for Girl Scouts to grow, learn and have fun.
- Encouraged Girl Scouts to develop own leadership skills through hands-on experiences.
School Bus Monitor
Webster County Board of Education
03.2006 - 05.2006
- Monitored student behavior and ensured safety during school bus rides.
- Assisted drivers with route management and timely student pick-up/drop-off.
- Addressed and resolved student conflicts while maintaining a positive environment.
- Conducted regular safety inspections of bus equipment and seating arrangements.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
Education
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KCTCS learn on Demand
01.2017
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Henderson Community College
01.2011
GED - undefined
Madisonville Technical College
01.2001
Skills
- Management
- Problem Solving
- Communication
- Project Management
- Leadership
- Organization
- Clerical
- Fast-paced-Production
- Meticulous
- Educating
- Customer Rapport
- Reliability and punctuality
- Postal regulations knowledge
- Weather preparedness
- Technology proficiency
- Dependability
- Observation
- Hand-eye coordination
- Prioritization
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Active listening
- Critical thinking
- Effective communication
- Teamwork skills
- Conflict resolution
- Professionalism
- Record keeping
- Time management abilities
Certification
- Supervisor Training Certification
Timeline
Rural Carrier Associate
United States Postal Service
01.2024 - Current
Head Cashier
Lowes Home Improvement Stores
08.2023 - 12.2023
Production Supervisor
Vibracoustic
08.2021 - 06.2023
Tupperware Consultant
Self-employeed
12.2020 - 06.2023
Production Supervisor
Vibracoustic
03.2018 - 09.2019
Instructional Assistant
Union County School District
10.2017 - 03.2018
Customer Service Representative
Sykes-Alpine Access
09.2016 - 10.2016
Elementary School Volunteer
Union County Public Schools
08.2015 - 12.2015
Girl Scout Leader
Girl Scouts
08.2013 - 06.2015
School Bus Monitor
Webster County Board of Education
03.2006 - 05.2006
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KCTCS learn on Demand
undefined
Henderson Community College
GED - undefined
Madisonville Technical College