Misty Saville
MANAGER
Myrtle Beach,SC
Summary
Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
29
29
years of professional experience
3
3
Certification
Work History
Caregiver
First Light Home Care
Myrtle Beach
12.2024 - Current
- Prepared meals according to dietary requirements and monitored food intake for proper nutrition.
- Assisted clients with daily living activities, including bathing, dressing, and grooming.
- Facilitated ambulation by supporting transfers between bed, chair, and wheelchair.
- Accompanied clients to social events to enhance engagement and companionship.
- Maintained cleanliness in client environments through light housekeeping and laundry tasks.
- Observed clients for changes in health status, reporting significant findings to supervisors.
- Encouraged independence by promoting self-care skills while ensuring safety.
- Recorded services provided and client progress in accurate documentation.
General Manager
Speedway
Myrtle Beach
05.2022 - Current
- Prepared comprehensive reports for senior leadership on key operational performance metrics.
- Monitored financial performance, identifying opportunities for cost savings and revenue enhancement.
- Analyzed customer order history to optimize purchasing trends and improve operations.
- Maintained product availability through timely stock replenishment and inventory management.
- Resolved receiving errors, including incorrect quantities and missing items, ensuring accuracy.
- Conducted regular equipment inspections to uphold safety standards in the workplace.
- Developed customer service policies, training staff on best practices to enhance guest experiences.
- Supervised daily cafe operations, ensuring adherence to quality standards and efficient workflows.
Assistant Manager
Speedway
Raleigh
06.2016 - 05.2025
- Supervised daily operations, including shift scheduling and duty assignments.
- Managed customer service inquiries and complaints promptly.
- Maintained accurate sales transaction records through point-of-sale systems.
- Developed an inventory tracking system to streamline supply orders.
- Created reports analyzing sales trends, inventory levels, and financial data.
- Conducted regular performance reviews to identify employee improvement areas.
- Implemented quality control measures to uphold company standards.
- Provided guidance and support to junior staff on daily tasks and objectives.
Customer Service Cashier
Car Wash Lodge
Morrisville
10.2015 - 05.2017
- Greeted customers and provided exceptional service to enhance satisfaction.
- Processed payments quickly using point-of-sale system for cash, credit, and checks.
- Maintained accurate transaction records while balancing cash drawers at shift end.
- Performed daily opening and closing procedures, ensuring financial accuracy.
- Handled customer inquiries regarding product availability and pricing effectively.
- Resolved customer complaints professionally, escalating complex issues to supervisor.
- Maintained cleanliness of checkout area and organized stockroom for efficient operations.
- Assisted co-workers with tasks, fostering collaboration and smooth store operations.
Housekeeping Room Attendant
Aloft Hotel
Raleigh
04.2015 - 09.2016
- Sanitized high-touch surfaces, including light switches and door handles, to maintain hygiene standards.
- Executed thorough cleaning of guest rooms, including vacuuming and dusting furniture.
- Collaborated with team members to complete tasks efficiently and on schedule.
- Inspected completed cleaning duties to ensure compliance with cleanliness standards.
- Restocked room amenities and linens according to established guidelines.
- Reported maintenance issues in guest rooms promptly to supervisor for action.
- Maintained organized storage areas for easy access to cleaning supplies and equipment.
- Interacted positively with guests while fulfilling daily responsibilities.
Assistant Manager
Sheetz
Huntingdon
10.1996 - 06.2014
- Supervised daily operations, including shift scheduling and duty assignments.
- Coordinated interdepartmental activities to promote operational efficiency.
- Developed operational strategies to enhance productivity and effectiveness.
- Managed customer service inquiries and complaints promptly.
- Maintained accurate sales records using point-of-sale systems.
- Provided guidance to junior staff on tasks and project objectives.
- Established inventory tracking systems and ordered supplies as necessary.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
Huntingdon Area High School
Huntingdon, PA06-1995
Associate of Applied Science - Nursing
Horry-Georgetown Technical College
Conway, SCSkills
- Personal care and hygiene
- Mobility assistance and transportation
- Documentation and incident reporting
- Customer service and support
- Inventory management
- Team collaboration and communication
- Time management and organization
- Effective problem solving
- Elderly care and companionship
- Housekeeping tasks and safety awareness
- Adaptability and flexibility in scheduling
- Active listening and empathetic communication
- Patient care and social interaction
- Strong ethics and HIPAA compliance
Accomplishments
- Store of the year with Sheetz 3 times
- Store of the year with Speedway 4 times
Certification
- Basic Life Support CPR certification
- Pet CPR certification
- CPR, First Aid, AED Certificate for adults and pediatrics
References
References available upon request.
Timeline
Caregiver
First Light Home Care
12.2024 - Current
General Manager
Speedway
05.2022 - Current
Assistant Manager
Speedway
06.2016 - 05.2025
Customer Service Cashier
Car Wash Lodge
10.2015 - 05.2017
Housekeeping Room Attendant
Aloft Hotel
04.2015 - 09.2016
Assistant Manager
Sheetz
10.1996 - 06.2014
High School Diploma -
Huntingdon Area High School
Associate of Applied Science - Nursing
Horry-Georgetown Technical College
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