Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
<Enter your own>
Education and Training
References
Languages
Timeline
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Misty Saville

Myrtle Beach,SC

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Proficient in accurately documenting vital statistics and health metrics, dedicated to building positive relationships with patients and delivering quality care. Skilled general worker with a strong work ethic and experience in various tasks such as manual labor, equipment operation, and workspace organization. Safety-conscious and adaptable team player ready to make a positive impact. Customer-oriented General Manager with 20 years of experience focused on revenue growth and margin expansion. Deadline-driven leader with a track record of successfully managing multiple projects in high-pressure environments. Strategic planner with strong managerial skills and a motivational approach.

Overview

29
29
years of professional experience
1
1
Certification

Work History

General Manager

Speedway
05.2022 - Current
  • Prepared comprehensive reports for senior leadership on key operational performance metrics.
  • Monitored financial performance, identifying opportunities for cost savings and revenue enhancement.
  • Analyzed customer order history to optimize purchasing trends and improve operations.
  • Maintained product availability through timely stock replenishment and inventory management.
  • Resolved receiving errors, including incorrect quantities and missing items, ensuring accuracy.
  • Conducted regular equipment inspections to uphold safety standards in the workplace.
  • Developed customer service policies, training staff on best practices to enhance guest experiences.
  • Supervised daily cafe operations, ensuring adherence to quality standards and efficient workflows.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.

Caregiver

First Light Home Care
12.2024 - 07.2025
  • Prepared meals according to dietary requirements and monitored food intake for proper nutrition.
  • Assisted clients with daily living activities, including bathing, dressing, and grooming.
  • Facilitated ambulation by supporting transfers between bed, chair, and wheelchair.
  • Accompanied clients to social events to enhance engagement and companionship.
  • Maintained cleanliness in client environments through light housekeeping and laundry tasks.
  • Observed clients for changes in health status, reporting significant findings to supervisors.
  • Encouraged independence by promoting self-care skills while ensuring safety.
  • Recorded services provided and client progress in accurate documentation.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.

Assistant Manager

Speedway
06.2016 - 05.2025
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Managed customer service inquiries and complaints promptly.
  • Maintained accurate sales transaction records through point-of-sale systems.
  • Developed an inventory tracking system to streamline supply orders.
  • Created reports analyzing sales trends, inventory levels, and financial data.
  • Conducted regular performance reviews to identify employee improvement areas.
  • Implemented quality control measures to uphold company standards.
  • Provided guidance and support to junior staff on daily tasks and objectives.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.

Customer Service Cashier

Car Wash Lodge
10.2015 - 05.2017
  • Greeted customers and provided exceptional service to enhance satisfaction.
  • Processed payments quickly using point-of-sale system for cash, credit, and checks.
  • Maintained accurate transaction records while balancing cash drawers at shift end.
  • Performed daily opening and closing procedures, ensuring financial accuracy.
  • Handled customer inquiries regarding product availability and pricing effectively.
  • Resolved customer complaints professionally, escalating complex issues to supervisor.
  • Maintained cleanliness of checkout area and organized stockroom for efficient operations.
  • Assisted co-workers with tasks, fostering collaboration and smooth store operations.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Redeemed coupons to discount purchases.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.

CNA/Elderly Caregiver

NHC
Myrtle Beach, South Carolina
07.2025 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Housekeeping Room Attendant

Aloft Hotel
04.2015 - 09.2016
  • Sanitized high-touch surfaces, including light switches and door handles, to maintain hygiene standards.
  • Executed thorough cleaning of guest rooms, including vacuuming and dusting furniture.
  • Collaborated with team members to complete tasks efficiently and on schedule.
  • Inspected completed cleaning duties to ensure compliance with cleanliness standards.
  • Restocked room amenities and linens according to established guidelines.
  • Reported maintenance issues in guest rooms promptly to supervisor for action.
  • Maintained organized storage areas for easy access to cleaning supplies and equipment.
  • Interacted positively with guests while fulfilling daily responsibilities.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Responded to requests from patrons for linens and toiletries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Assistant Manager

Sheetz
10.1996 - 06.2014
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Coordinated interdepartmental activities to promote operational efficiency.
  • Developed operational strategies to enhance productivity and effectiveness.
  • Managed customer service inquiries and complaints promptly.
  • Maintained accurate sales records using point-of-sale systems.
  • Provided guidance to junior staff on tasks and project objectives.
  • Established inventory tracking systems and ordered supplies as necessary.
  • Implemented quality control measures to uphold company standards.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

Education

High School Diploma -

Huntingdon Area High School
Huntingdon, PA
06-1995

Associate of Applied Science - Nursing

Horry-Georgetown Technical College
Conway, SC
08.2025

Skills

  • Personal care and hygiene
  • Mobility assistance and transportation
  • Documentation and incident reporting
  • Customer service and support
  • Inventory management
  • Team collaboration and communication
  • Time management and organization
  • Effective problem solving
  • Elderly care and companionship
  • Housekeeping tasks and safety awareness
  • Adaptability and flexibility in scheduling
  • Active listening and empathetic communication
  • Patient care and social interaction
  • Strong ethics and HIPAA compliance

Accomplishments

  • Store of the year with Sheetz 3 times
  • Store of the year with Speedway 4 times

Certification

  • Basic Life Support CPR certification
  • Pet CPR certification
  • CPR, First Aid, AED Certificate for adults and pediatrics

<Enter your own>

Education and Training

SERV SAFE CERT

References

References available upon request.

Languages

English
Native or Bilingual

Timeline

CNA/Elderly Caregiver

NHC
07.2025 - Current

Caregiver

First Light Home Care
12.2024 - 07.2025

General Manager

Speedway
05.2022 - Current

Assistant Manager

Speedway
06.2016 - 05.2025

Customer Service Cashier

Car Wash Lodge
10.2015 - 05.2017

Housekeeping Room Attendant

Aloft Hotel
04.2015 - 09.2016

Assistant Manager

Sheetz
10.1996 - 06.2014

High School Diploma -

Huntingdon Area High School

Associate of Applied Science - Nursing

Horry-Georgetown Technical College

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