Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Misty Marie Shehan

Daphne,United States

Summary

Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.

Overview

13
13
years of professional experience

Work History

Secretary - Arisinoe Martin Circle #78

Ladies of the Grand Army of the Republic (LGAR)
05.2023 - Current
  • Managing all administrative and record-keeping duties, primarily focusing on accurately recording and distributing board meeting minutes, creating and distributing board meeting agendas, maintaining member information, handling official correspondence, ensuring compliance with necessary legal and organizational documentation, and liaising with businesses and vendors to create and purchase quality products to raised funds for philanthropic purposes to support military Veterans and their dependents.

Ways and Means Chair

Mountain Post Spouses' Club (MPSC)
07.2021 - 05.2022
  • Provided customer service and sales with the local community. Liaised with local and international vendors to purchase quality products to raise funds for philanthropic purposes within the Colorado Springs and Fort Carson, Colorado communities. Designed and created distinctive and unique products reflecting the local and military communities to fulfill special orders. Secured placement within community events to offering unique items for purchase and perform community outreach utilizing strong customer service skills. Produced monthly reports analyzing sales, identifying trends, and providing results of productivity resulting in sales of over 329% of previous year and increasing funding by over 66% to expand stock of high sales merchandise. Reorganized inventory system to provide a more effective, efficient, and user-friendly database increasing sales and revenue accuracy.

Addiction Counselor Intern

Soaring Hope Recovery Center
01.2019 - 04.2019
  • Facilitated therapeutic, substance abuse groups, and individual therapy sessions. Created and supported a safe, comfortable, and person-focused treatment environment. Assisted clients in crisis interventions and the establishment of safety plans, resources, and aftercare plans. Conducted individual and group therapy sessions utilizing cognitive behavioral therapy and dialectical behavioral therapy techniques. Worked with clients to develop their motivational outlook, socializing skills, reintegration process, employment, and volunteering opportunities. Conducted diagnostic interviews for clients who were referred to the agency. Created documentation and referral paperwork following federal and state laws and company guidelines. Liaised with community referral agencies to provide care for clients. Actively participated in clinical meetings. Provided accurate and timely clinical documentation that meets program or private insurance standards. Executed quick decisions where the consequences are critical. Participated in meetings, seminars, and workshops to lend expertise in developing staff and subordinate skills.

President

Naples Overseas Support Club
07.2014 - 03.2015
  • Managed and advised the Executive Committee and the Board of Directors, assisted NOSC Vice Presidents and appointed Committee Chairs by collaborating efforts to assist with obtaining or clarifying information requested and required. Instructed Board members on rules and regulations to initiate actions to obtain all required evidence to support decisions regarding dispersal of funds. Assured compliance with Legal and Staff Judge Advocate rules and regulations and Federal law. Edited 2014-2015 Bylaws in compliance with Legal and Staff Judge Advocate General's rules and regulations for approval by the NOSC Board and membership. Managed and coordinated fundraising efforts and made formal determinations resulting in over $100,000 dispersed to the Naples US Military Community in organizational grants and educational scholarships. Assisted with consolidating, information verification, and editing of the guidebook 'Shopping on the Boot and Beyond' for electronic production and sales. Coordinated and oversaw travel to the 2014 Americans Working Around the Globe (AWAG) Training Seminar in Garmisch Partenkirchen, Germany reducing expenditures of the initial budget by $3,000.

Family Readiness Group Leader

US Army Europe, Headquarters and Headquarters Company
11.2012 - 11.2014
  • Provided opportunities for family members to mutually support and assist one another, developed and managed systems to provide information and education programs, welcomed and oriented families, promoted involvement in unit activities, cultivated and executed fundraising opportunities to support unit events and activities, and provided timely and accurate information to families. Acted in accordance with the rules and regulations to initiate actions to obtain all to support decisions regarding community events, outreach, fundraising, and dispersal of funds. Assured compliance with Legal and Staff Judge Advocate rules and regulations and Federal law. Attended the 2014 Americans Working Around the Globe (AWAG) Seminar 2014 as a guest speaker about FRGs and volunteer leadership in the US Army Europe community.

Membership Chair

Naples Overseas Support Club (NOSC)
08.2013 - 08.2014
  • Managed community engagement and support as the chair of the membership committee, coordinated recruitment events, created educational programs for members and community, managed staffing for community events, assisted in social media advertising, managed membership dues and records, and organized 10 NOSC Board member's travel to the 2013 American's Working Around the Globe (AWAG) Training Seminar in Garmisch Partenkirchen, Germany under budget by $2500. Edited 2013-2014 Bylaws in compliance with Legal and Staff Judge Advocate General's rules and regulations for approval by the NOSC Board and membership. Promoted a culture that supports others and the organizational mission.

Department of Medicine Pulmonary Assistant

Banner - University Medical Center
12.2011 - 06.2012
  • Management and administration of large workloads of patient data pertaining to scheduling for multiple healthcare providers under time pressure in Pulmonary and Sleep Medicine departments while maintaining self-control, processed patient registrations, referral consideration, insurance verification, insurance eligibility and payment authorizations for procedures, diagnostic testing, medical devices and prosthetics in compliance with Federal Law and the Health Insurance Portability and Accountability Act according to established timeframes and standards. Compiled and organized a database of area physicians, laboratory testing facilities, radiology testing facilities, medical equipment providers, and insurance carriers with their prior authorization checklists creating a more efficient and streamlined patient care process. Created Standard Operating Procedures for referral and training of Pulmonary and Sleep Medicine Assistants. Liaised healthcare providers, insurance companies, and patients with effective communication and customer service skills.

Education

Master's degree - Industrial and Organizational Psychology

Grand Canyon University
Phoenix, AZ
05-2025

Technical or occupational certificate - Trauma Counseling

Grand Canyon University
Phoenix, AZ
08.2021

Master's degree - Addiction Counseling

Grand Canyon University
Phoenix, AZ
04.2019

Bachelor's degree - Psychology

University of Maryland University College
Adelphi, MD
05.2016

Associate degree - General Education

University of Maryland University College
Adelphi, MD
06.2014

Skills

  • Leadership & Team Management
  • Office & Records Administration
  • Program & Project Coordination
  • Stakeholder and Community Engagement
  • Crisis Intervention & Client Advocacy
  • Data Analysis & Process Improvement
  • Compliance & Confidentiality (HIPAA/Federal)
  • Staff Training & Development
  • Fundraising & Resource Development
  • Effective Communication & Public Speaking
  • Inventory & Resource Optimization
  • Database Management & Reporting

Affiliations

  • Alabama Association of Addiction Counselors (AAAC) - Member
  • National Association for Alcoholism and Drug Abuse Counselors (NAADAC) - Member
  • Adjutant General's Corps Regimental Association (AGCRA) - Member
  • Society for Human Resource Management (SHRM) - Member
  • Society for Industrial and Organizational Psychology (SIOP) - Member

Additional Information

Volunteer of the Quarter, February 2022, 4th Infantry Division & Fort Carson, US Army, Adjutant General's Corps Spouse of the Year May 2015, Adjutant General's Corps, US Army, Commander's Award for Public Service May 2015, US Army NATO Brigade

Timeline

Secretary - Arisinoe Martin Circle #78

Ladies of the Grand Army of the Republic (LGAR)
05.2023 - Current

Ways and Means Chair

Mountain Post Spouses' Club (MPSC)
07.2021 - 05.2022

Addiction Counselor Intern

Soaring Hope Recovery Center
01.2019 - 04.2019

President

Naples Overseas Support Club
07.2014 - 03.2015

Membership Chair

Naples Overseas Support Club (NOSC)
08.2013 - 08.2014

Family Readiness Group Leader

US Army Europe, Headquarters and Headquarters Company
11.2012 - 11.2014

Department of Medicine Pulmonary Assistant

Banner - University Medical Center
12.2011 - 06.2012

Technical or occupational certificate - Trauma Counseling

Grand Canyon University

Master's degree - Addiction Counseling

Grand Canyon University

Bachelor's degree - Psychology

University of Maryland University College

Associate degree - General Education

University of Maryland University College

Master's degree - Industrial and Organizational Psychology

Grand Canyon University

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