Misty Smith
Houma,LA
Summary
Hardworking and reliable worker with strong ability in problem solving and communication. Offering reliability, motivation and a good work ethic. Highly organized, proactive and punctual with team-oriented mentality.
Overview
15
15
years of professional experience
Work History
Mental Health Technician/Sitter
Ochsner Hospital
Houma, LA
06.2021 - 02.2022
- Provided excellent service to patients through personable communication.
- Documented patient interactions in compliance with HIPAA requirements.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
Shopper
Instacart
Houma, LA
03.2020 - 12.2021
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away.
Direct Service Worker/Home Health Aide
A First Name Basis
Metairie , LA
11.2020 - 03.2021
- Supervised medication administration, personal hygiene and other activities of daily living.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.
- Improved patient outlook and daily living through compassionate care.
- Monitored and reported clients' progress.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Monitored client behaviors and emotional states, reporting concerns to supervisors and documenting information in files.
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
- Delivered high level of assistance with cooking, meal preparation and shopping.
Driver
Uber/Lyft
Houma, LA
02.2017 - 03.2020
- Transported clients to specified destinations safely and on-time.
- Offered riders information about local attractions and restaurants.
Certified Nursing Assistant
St. Anthony's Nursing Facility
Metairie, LA
05.2009 - 08.2011
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Used mobility devices and equipment to transport patients.
Photo Clerk/Cashier
Walgreens
New Orleans, LA
10.2006 - 11.2007
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
- Inspected items for damage and obtained replacements for customers.
- Monitored sales events, added new merchandise and rang up purchases.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Welcomed customers, offering assistance to help find necessary store items.
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education
Associate of General Studies - General Studies
L.E. Fletcher Technical Community College
Schriever, LA12-2024
Associate of Science - Criminal Justice
L.E. Fletcher Technical Community College
Schriever, LA05.2024
Certificate - Nursing Assistant
L.E. Fletcher Technical Community College
Schriever, LA05.2021
Certification - Nursing
Dillard University
New Orleans, LA05.2009
Skills
- Team member motivation
- Processing payments
- Food safety and sanitation
- Merchandising proficiency
- Team building
- First Aid/CPR
- Organization
- Customer service
Timeline
Mental Health Technician/Sitter
Ochsner Hospital
06.2021 - 02.2022
Direct Service Worker/Home Health Aide
A First Name Basis
11.2020 - 03.2021
Shopper
Instacart
03.2020 - 12.2021
Driver
Uber/Lyft
02.2017 - 03.2020
Certified Nursing Assistant
St. Anthony's Nursing Facility
05.2009 - 08.2011
Photo Clerk/Cashier
Walgreens
10.2006 - 11.2007
Associate of Science - Criminal Justice
L.E. Fletcher Technical Community College
Certificate - Nursing Assistant
L.E. Fletcher Technical Community College
Certification - Nursing
Dillard University
Associate of General Studies - General Studies
L.E. Fletcher Technical Community College