Misty Smith
Saint Louis,MO
Summary
Behavioral health professional equipped with comprehensive background in behavior analysis and intervention. Skilled in developing and implementing effective behavior modification programs, collaborating with multidisciplinary teams to enhance clients' outcomes. Known for adaptability and results-driven approach in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Technician
Preferred Family Healthcare Inc.
Saint Charles, MO
06.2024 - Current
- Implemented individualized treatment plans to support clients' behavioral health goals.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Monitored client progress and documented behavioral observations accurately.
- Trained and supported new staff in behavioral intervention techniques and best practices.
Retention Specialist
Mers Missouri Goodwill Industries
Saint Louis, Missouri
02.2023 - Current
- Developed retention strategies to provide Participant's with the skills they need, social engagement, and positive outcomes.
- Analyze participant's needs with direct involvement, identify trends and improve service quality.
- Collaborated with cross-functional teams to streamline intake, Job discovery and placement.
- Conduct regular site visits, create smart goals, develop retention strategies and techniques.
Owner/Operator
Make It Count Industries Llc
Saint Louis, Missouri
03.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to maintain safety regulations and quality services.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Maintenance of properties and home repairs!
Job Coach
Easterseals
Saint Louis, Missouri
05.2023 - 09.2023
- Developed individualized employment plans to enhance client job readiness and skills.
- Positive reinforcement, functional communication training, prompting and fading, Modeling.
- Collaborated with employers to identify job opportunities and support workplace integration.
- Mentored clients in soft skills development, promoting confidence and workplace adaptability.
Cook Assistant
Pattonville School District
Maryland Heights, Missouri
09.2017 - 02.2023
- Worked with team to prepare daily lunch service and other nutritional meal options!!!
- Prepare food for students and assist other team members.
- Set up and prep cooking supplies and workstations during opening and closing to maximize productivity.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates, keeping areas cleaned and organized!
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained smooth and timely operations in preparation and delivery of meals.
Instacart Shopper
Maple Bear
Saint Louis, Missouri
08.2018 - 08.2021
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Loaded and unloaded orders at customer's homes or locations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consulted with customers on food selections and custom order requests.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Picked quality and accurate items for multiple daily customer orders.
- Updated opening and closing procedures to decrease downtime and optimize productivity.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Certified Nurse Assistant
Exclusive Home Health Solutions
Saint Louis, Missouri
01.2015 - 08.2018
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Associate Of Business Administration - Business Management
Sanford Brown
Hazelwood, MO08-2004
Bachelor of Science - Medical Social Work
Saint Louis Community College
St. Louis, MO01-2028
Skills
- Conflict Negotiation
- Plating and Presentation
- Adaptability and Flexibility
- Shaping & Chaining
- Proper Storage Procedures
- Kitchen Operations
- Effective communication
- Dish Preparation
- Problem-solving
- Kitchen Staff Support
- Efficient Documentation
- Prompting & Fading
- Behavior Intervention plan
- Regulatory Guidelines
- Accurate Cash Handling
- Staff Meetings
- Safe Handling Standards
- Specialized Care
- Food Preparation and Handling
- Safety and Sanitation Standards
- Cash Register Operations
- Natural Environment Teaching
Certification
Mental Health First Aid
CPR & First Aid
Timeline
Behavior Technician
Preferred Family Healthcare Inc.
06.2024 - Current
Job Coach
Easterseals
05.2023 - 09.2023
Retention Specialist
Mers Missouri Goodwill Industries
02.2023 - Current
Instacart Shopper
Maple Bear
08.2018 - 08.2021
Cook Assistant
Pattonville School District
09.2017 - 02.2023
Owner/Operator
Make It Count Industries Llc
03.2016 - Current
Certified Nurse Assistant
Exclusive Home Health Solutions
01.2015 - 08.2018
Associate Of Business Administration - Business Management
Sanford Brown
Bachelor of Science - Medical Social Work
Saint Louis Community College