Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Misty Soto

Austell,GA

Summary

Dynamic professional, fast learning with expertise in customer service and attention to detail. Proven ability to enhance team productivity and foster client relationships through effective communication and problem-solving. Skilled in cleaning and safety protocols, consistently exceeding expectations and contributing to a 20% increase in client satisfaction.

Overview

2024
2024
years of professional experience

Work History

Worker

Home Pro Painting

Worker

McDonald's
01.2023 - 01.2024
  • Assisted with daily operational tasks to ensure smooth workflow.
  • Learned safety protocols and proper tool usage in workplace environment.
  • Collaborated with team members to maintain organized workspaces.
  • Supported inventory management by tracking supplies and materials.
  • Followed standard operating procedures for efficient task execution.
  • Adapted quickly to new processes and technologies introduced on-site.
  • Contributed to team efforts by communicating effectively during shifts.
  • Engaged in training sessions to enhance job-related skills and knowledge.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

House Cleaner

The Cleaning Authority
10.2013 - 06.2016
  • Performed thorough cleaning tasks in residential settings, ensuring high standards of cleanliness and customer satisfaction.
  • Utilized eco-friendly cleaning products and techniques to promote sustainable practices within the household environment.
  • Organized and maintained cleaning supplies and equipment, ensuring readiness for scheduled appointments.
  • Trained new team members on efficient cleaning methods and company protocols to enhance service delivery.
  • Developed customized cleaning plans based on client preferences, improving overall service quality and client retention.
  • Returned emptied garbage receptacles to proper locations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Education

ESL AND ADULT EDUCATION COBB COUNTY
Marietta, GA
02.2022

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Inventory stocking
  • Creativity and innovation
  • Teamwork and collaboration
  • Work planning and scheduling
  • Relationship building
  • Safety

Languages

Spanish
Native or Bilingual

Timeline

Worker

McDonald's
01.2023 - 01.2024

House Cleaner

The Cleaning Authority
10.2013 - 06.2016

Worker

Home Pro Painting

ESL AND ADULT EDUCATION COBB COUNTY

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Misty Soto