Misty Spence
Forest,MS
Summary
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Good customer service experience. Helping customers find what they need and checking prices.
Prepare taxes and making sure everything’s is correct and sending them off
Overview
20
20
years of professional experience
Work History
Housekeeper
Peco Foods
Sebastopol, Mississippi
07.2016 - Current
- Maintained clean floors throughout property by sweeping and mopping.
- Requested maintenance orders to fix non-working equipment and address damage.
- Swept and mop offices when needed.
- Followed safety procedures when handling hazardous materials.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- I also help out in the nurse Station. I’ll get safety glasses, bandaids, or anything else someone may need help with when needed,
- I also help out in personal. I answer phones, make copies, badges, help get new hire in the computer and answer any questions someone may have.
Tax Preparer
Jackson Hewitt
Philadelphia
10.2018 - 04.2019
- Reviewed financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare returns.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
- Maintained accurate records of all client transactions and filings.
- Identified potential deductions to minimize clients' tax liabilities.
- Finalized and processed paperwork with local, state and federal government authorities.
- Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
Cashier
Walamrt
Philadelphia, Ms
07.2005 - 04.2016
- Balanced daily transactions on a computerized point-of-sale system.
- Discounted purchases by scanning and redeeming coupons.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Scanned items and checked pricing on cash register for accuracy.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Verified customer age requirement for alcohol or tobacco purchases.
- Ensured compliance with all safety regulations within the store environment.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained work area and kept cash drawer organized.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Welcomed customers, offering assistance to help find store items.
- Collected payments and provided accurate change.
- Followed company security procedures for handling large sums of money.
- I worked in money center. I sent transactions though money gram, Money orders and bill payments.
- Service seat refunded items that was damaged or broken.
Education
GED -
East Central Community College
Decatur, MS06-2024
High School Diploma -
Lake High School
Lake Ms 05-1999
Skills
- Ergonomics and safety training
- Linen replacement
- Dusting
- Linen replenishment
- Restroom detailing
- Safe cleaning with chemicals
- Deep cleaning
- Multitasking and organization
- Vacuuming
- Window cleaning
- Hardworking
- Mopping and sweeping
- Customer service
- Basic maintenance
- Customer-oriented
- Bathroom cleaning
- Cleaning bathrooms
- Teamwork
Timeline
Tax Preparer
Jackson Hewitt
10.2018 - 04.2019
Housekeeper
Peco Foods
07.2016 - Current
Cashier
Walamrt
07.2005 - 04.2016
GED -
East Central Community College
High School Diploma -
Lake High School