Misty Stanley

• Managed client accounts, ensuring timely communication and resolution of inquiries.
• Assisted in processing loan applications, verifying documentation for accuracy and compliance.
• Coordinated with internal teams to streamline account management processes, improving efficiency.
• Monitored account performance, identifying opportunities for enhancements and proactive service delivery.
• Conducted regular follow-ups with clients to ensure satisfaction and address potential issues promptly.

Clerk

Drive thru assistance

• Advocated for clients' rights and needs within residential programs.
• Facilitated communication between residents and support services to enhance service delivery.
• Conducted assessments to identify individual needs and create personalized support plans.
• Collaborated with multidisciplinary teams to develop effective intervention strategies.
• Provided emotional support and guidance to residents facing crises or challenges.
• Maintained accurate documentation of client interactions and progress toward goals.
• Assisted in developing community resources for residents to improve quality of life.
• Implemented weekly check-ins with each resident encouraging self-reflection on personal growth accomplishments.
• Assisted residents in achieving personal goals by providing resources, guidance, and encouragement.
• Strengthened community relationships, organizing events and activities to foster connections among residents.
• Assessed new individuals for program eligibility through intake interviews and evaluation processes.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

Cashier

Bill paying/check cashing

Inventory