Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Misty Stitt

Misty Stitt

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Senior Bartender

Slinger's Saloon
04.2023 - Current
  • Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Develop new signature cocktails to support bar marketing and increase profits.
  • Serve high customer volumes during special events, private parties, social nights, and weekends.
  • Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Access to social media accounts to market and promote bar events and increase brand recognition.

Lead Bartender

Captain's Sport Lounge
12.2020 - Current
  • Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintain secure cash drawers, promptly resolving discrepancies in daily totals.
  • Upsell daily specials and beverage promotions to exceed daily sales goals.
  • Train new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Unit Secretary

The University Of Kansas Health System
09.2016 - 10.2020
  • Greeted visitors and initiated processes for clients to streamline patient flow.
  • Managed incoming calls and directed to appropriate department.
  • Maintained rapport with physicians, nurses, and other healthcare personnel.
  • Prepared packets for patient admissions and discharges to foster timely processing.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Set up transport for patients through city ambulance and/or fire departments if a patient required a procedure.
  • Initiated Rapid Response teams and/or 911 emergency response if patient rapidly declining.
  • Followed all security protocols on denial patients.
  • Maintained both personal CPR certificate and ensured all staff certificates up to date.
  • Performed various administrative tasks such as maintaining and ordering all Unit supplies, conducting mandatory state audits, and processing monthly billing reports with contracted ambulance company.
  • Assisted with Pet Therapy program, Sunday Worship program, scheduled patient activities and special unit events.
  • A member of the unit's Morale Committee and Practice Counsel Committee.
  • Nominated for hospitals "Safe Catch" award.
  • Worked on numerous other units in the hospital as fill-in staff.

Patient Account Representative

Children's Mercy Hospital
05.2015 - 09.2016
  • Assisted patients and families with prior authorization and billing inquiries.
  • Prescreened for financial assistance and sent referral when pre-approved.
  • Processed payments received online and through the mail; setting up automatic payment plans upon request.
  • Processed patient requests for detailed itemized statements and sent accordingly.
  • Scanned insurance cards and payment information into computer system.
  • Worked closely with insurance companies to ensure proper coverage and payments received.
  • Reconciled statements with patient records.
  • Entered client details and notes into system for interdepartmental access and review.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Attended monthly meetings and training sessions.

Education

General Studies

Metropolitan Community College
Kansas City, MO

High School Diploma -

Raytown Sr. High School
Raytown, MO

Skills

  • Nursing Station Operations
  • Patient Data Confidentiality
  • Lab Test Documentation
  • Medical Office Administration
  • Insurance Claims
  • Account Management
  • Patient Records Maintenance
  • Inpatient Care
  • Medical Billing Knowledge
  • Incoming Call Reception
  • Patient Scheduling
  • Medical Transcription

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

Senior Bartender

Slinger's Saloon
04.2023 - Current

Lead Bartender

Captain's Sport Lounge
12.2020 - Current

Unit Secretary

The University Of Kansas Health System
09.2016 - 10.2020

Patient Account Representative

Children's Mercy Hospital
05.2015 - 09.2016

General Studies

Metropolitan Community College

High School Diploma -

Raytown Sr. High School

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Misty Stitt