Misty Stobert
Office manager
Natrona Heights Pa,Pennsylvania
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
26
26
years of professional experience
Work History
Office Manager
Pediatric Cardiology Of Western PA
03.2019 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Compared vendor prices and negotiated for optimal savings.
- Evaluated employee records and productivity to complete employee evaluations.
Grooming Salon Manager
Petco
02.2010 - 12.2018
- Aligned grooming services with brand promise for quality and customer care.
- Recruited and trained staff to offer grooming services for diverse animals.
- Coordinated maintenance of clippers, blades and other hand tools required for grooming services.
- Managed and maintained health, welfare and proper care of animals.
- Ordered supplies for forecasted grooming demands.
- Utilized best practices theory when selecting vendors and products.
- Evaluated employee performance through close observation and performance rubrics.
- Initiated workplace improvement programs for increased service efficiency.
- Prepared billings and estimates for customers.
- Delegated workplace responsibility to appropriate staff.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Home Health Care Aide
Concordia
01.2005 - 05.2010
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Developed rapport to create safe and trusting environment for care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Manager
Glassmart Food Store
03.2000 - 06.2008
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Education
High School Diploma -
Marion Center Area Jr/Sr High School
Marion Center, PA06.1997
Skills
- Policy and Procedure Modification
- Report Writing
- Database Administration
- Written Communication
- Project Management
- Workflow Planning
- Customer Relations
- Credit and Collections
- Office Supplies and Inventory
- Human Resources
- Billing and Invoicing
- Clerical Support
- Biweekly Payroll Processing
Timeline
Office Manager
Pediatric Cardiology Of Western PA
03.2019 - Current
Grooming Salon Manager
Petco
02.2010 - 12.2018
Home Health Care Aide
Concordia
01.2005 - 05.2010
Manager
Glassmart Food Store
03.2000 - 06.2008
High School Diploma -
Marion Center Area Jr/Sr High School
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