Misty Sweezy

Trained and provided support to new staff in role.

• Use rational problem-solving techniques to teach youth critical thinking skills, assist with behavioral problems, counsel through personal issues and provide crisis intervention
• Plan, participate and provide opportunities for individual and family activities that are both educational and entertaining
• Display and teach parenting, family and relationship skills to youth, legal guardians and caretakers to create family engagement
• Maintain contact with both internal and external consumers agencies to obtain or provide information regarding youth’s behaviors, strategies and progress
• Prepare written records for household budgeting, tracking youth progress, reporting incidents/behaviors and document youth medical needs and appointments
• Teach and role model Boys Town values and ethical behaviors, as well as support and encourage participation in regular religious activities
• Supervise the activities of assigned Assistant Family-Teacher to aid in their development and success
• Manage the daily operating schedule of the home; assist with youth transportation needs, and overall household upkeep

• Wrote service orders and updated schedules.
• Discussed options with clients and determined appropriate plans.
• Provided information about service procedures and expected timelines.
• Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.
• Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
• Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.

• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

• Completed reviews of applications
• Coordinated with departments to determine eligibility for services.
• Correspondence with consumers
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Worked effectively in fast-paced environments.

• Provide emotional support utilizing praise, positive feedback, affection and empathy to build one’s self-confidence and respect
• Use rational problem-solving techniques to teach youth critical thinking skills, assist with behavioral problems, counsel through personal issues and provide crisis intervention
• Plan, participate and provide opportunities for individual and family activities that are both educational and entertaining
• Display and teach parenting, family and relationship skills to youth, legal guardians and caretakers to create family engagement
• Maintain contact with both internal and external consumers agencies to obtain or provide information regarding youth’s behaviors, strategies and progress
• Prepare written records for household budgeting, tracking youth progress, reporting incidents/behaviors and document youth medical needs and appointments
• Teach and role model Boys Town values and ethical behaviors, as well as support and encourage participation in regular religious activities
• Supervise the activities of assigned Assistant Family-Teacher to aid in their development and success
• Manage the daily operating schedule of the home; assist with youth transportation needs, and overall household upkeep
• Organized extracurricular activities that allowed students to explore new interests while strengthening family bonds.
• Collaborated with parents to create individualized education plans for students with diverse needs, resulting in improved academic performance.

• Answered phone calls and provided new clients with required paperwork to initiate service.
• Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
• Completed intake assessment forms and filed clients' charts.
• Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
• Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.