Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Tafoya

Grand Prairie,TX

Summary

Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about customer service skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

5
5
years of professional experience

Work History

Team Member

Chick-fil-A
Grand Prairie, TX
07.2020 - Current
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Addressed customer needs, responding to specific requests.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Crosswinds Accelerated High School
Grand Prairie, TX
05.2022

Skills

  • Willingness to Learn
  • Customer Service
  • Computer Skills
  • Teamwork and Collaboration
  • Continuous Development
  • Attention to Detail
  • Positive Attitude
  • Efficient and Detail-Oriented
  • Verbal and Written Communication
  • De-escalation Techniques
  • Creative Problem Solving
  • Customer Data Confidentiality
  • Data Entry
  • Multitasking and Prioritization

Timeline

Team Member

Chick-fil-A
07.2020 - Current

High School Diploma -

Crosswinds Accelerated High School