Misty Vanderberg
Michigan City,IN
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2005
2005
years of post-secondary education
Work History
Front Desk Receptionist
Days Inn Hotel
Merrillville, Indiana
- Greeted guests warmly upon arrival at the hotel.
- Managed check-in and check-out processes efficiently.
- Answered phone calls and responded to guest inquiries promptly.
- Maintained accurate records of reservations and room availability.
- Provided information about local attractions and hotel services.
- Assisted with guest requests, including housekeeping and maintenance needs.
- Collaborated with team members to ensure smooth front desk operations.
- Processed payments and handled billing inquiries professionally.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Cashier
Dollar General Store
Whiting, Indiana
- Greeted customers as they came through the door.
- Helped customers right away if they needed anything they could not find in the store.
- Fixed retail prices when they didn't come up as sale price.
- Overall making the customers experience as smoothly and professional as possible.
- Maintained and organized to keep a clean storefront as it should be.
- Quick at resolving issues of any sort.
- Overall great customer service.
Dasher
Door dash
Michigan City, Indiana
- Delivered food orders promptly to customers in designated locations.
- Communicated effectively with customers regarding delivery status and timing.
- Navigated efficiently using mobile app for optimal delivery routes.
- Maintained vehicle cleanliness and readiness for daily operations.
- Managed multiple deliveries simultaneously while adhering to time constraints.
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Provided friendly customer service while interacting with customers during deliveries.
- Complied with local traffic laws while driving between pick-up locations and drop-off points.
Education
Misty Vanderberg
South Bend, INSkills
Quick learner and willing to learn anything
As well as willing to train
Determined to complete tasks in a timely manner
I'm a great problem solver with any incident thrown at me big or small I will do my best to deal or compromise with the situation
Great with people of any age as I am a friendly and caring person
I'm also a very determined person in making sure the job I am doing is done appropriately and correctly as well in a timely manner
If you consider on hiring me I promise you will not be disappointed as there ain't very many people out there with the skills I have and have learned over the years
Thank you so much for taking the time to read this and I hope to hear from you soon!!
Timeline
Front Desk Receptionist
Days Inn Hotel
Cashier
Dollar General Store
Dasher
Door dash
Misty Vanderberg