Misty Vogel
Huntsville,AL
Summary
Accomplished Resale Shop Owner and Early Childhood Educator with a proven track record in business operations and customer service excellence. At Jades Gems And Unique Finds, leveraged networking and partnerships to expand customer base and enhance satisfaction. Expert in creating inclusive, supportive learning environments, demonstrating exceptional organizational and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Resale Shop Owner
Jades Gems And Unique Finds
06.2017 - 04.2024
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
- Implemented loss prevention strategies to minimize instances of theft or damage within the store.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed day-to-day business operations.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Early Childhood Educator
Bright Beginnings In-home Childcare
01.2015 - 04.2016
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Early Childhood Educator
Child Development Center CDC
07.2014 - 05.2015
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Communicated with parents and other staff about student progress.
- Applied play-based strategies to provide diverse approaches to learning.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Promoted sensory development by providing access to different textures.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Education
BBA - Early Childhood Education & Administration
Ashford University
San Diego, CA07.2014
High School Diploma -
Flowing Wells High School
Tucson, AZ05.2000
Skills
- Networking and partnerships
- Pricing strategy
- Business Operations
- Customer service background
Timeline
Resale Shop Owner
Jades Gems And Unique Finds
06.2017 - 04.2024
Early Childhood Educator
Bright Beginnings In-home Childcare
01.2015 - 04.2016
Early Childhood Educator
Child Development Center CDC
07.2014 - 05.2015
BBA - Early Childhood Education & Administration
Ashford University
High School Diploma -
Flowing Wells High School
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