Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Misty Walker

Greensboro,NC

Summary

Proven leader and efficient problem-solver, adept in inventory management and effective communication, honed across roles from Shipping Clerk at Automotive Fasteners to Manager at Hunts Home Improvement. Excelled in enhancing shipping accuracy and customer satisfaction, leveraging expertise in warehouse software systems and fostering teamwork. Achieved significant improvements in operational efficiency and safety compliance.

Overview

2025
2025
years of professional experience

Work History

Shipping and Receiving Clerk

Automotive Fasteners
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.

Delivery Driver

Uber Eats
02.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Security Officer

Safe and Secure Worldwide
12.2023 - 12.2024

Was an armed gaurd and looked over stores, companies and apartment.

Cashier

Walmart
09.2023 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Manager

Hunts Home Improvement
12.2013 - 12.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.

Education

Major -

Cornerstone Christian Academy
Georgia
11.2013

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Package handling
  • Teamwork and cooperation
  • Effective communication
  • Warehousing operations
  • Punctual and reliable
  • Warehouse safety
  • Inventory management
  • Labeling accuracy
  • Relationship building
  • Material handling equipment
  • Stock rotation
  • Shipment tracking
  • Merchandise staging
  • Safety procedures
  • Warehouse software systems
  • Shipping documentation
  • Delivery scheduling
  • Load planning
  • Materials transportation
  • US Driver's license
  • Microsoft Office Suite
  • Packing equipment operation
  • Invoice reconciliation
  • Inventory software
  • Materials transport
  • Equipment maintenance

Timeline

Delivery Driver

Uber Eats
02.2024 - Current

Security Officer

Safe and Secure Worldwide
12.2023 - 12.2024

Cashier

Walmart
09.2023 - 01.2024

Manager

Hunts Home Improvement
12.2013 - 12.2023

Shipping and Receiving Clerk

Automotive Fasteners

Major -

Cornerstone Christian Academy
Misty Walker