Misty Walker Brantley
Duluth,GA
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Diligent DSD Receiver with superior work ethic, friendly demeanor and extremely professional. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas. Seasoned Direct Store Delivery (DSD) Receiver with receiving experience in diverse settings. Proficient at running centralized distribution receiving area. Engaged performer, driven to produce full accuracy and speed-to-market from receiving operation.
I am also a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
I learn quickly and am a I diligent employee. I am always on time and never call out.
Overview
26
26
years of professional experience
Work History
DSD Receiver
Publix
Duluth, GA
08.2023 - Current
- Received and processed product shipments in accordance with established procedures.
- Inspected incoming merchandise for quality assurance, quantity accuracy, and adherence to customer specifications.
- Identified discrepancies between shipment documents and actual contents of shipments.
- Recorded receiving data into company system accurately and promptly.
- Unloaded delivery trucks using appropriate tools and equipment.
- Maintained cleanliness of warehouse receiving area.
- Organized stockroom shelves according to item size, type, style, or product code.
- Created labels for products received based on specific customer requirements.
- Communicated with vendors regarding any damaged goods or shortages in orders received.
- Assisted in the preparation of daily shipping and receiving reports as needed.
- Verified counts against packing slips and invoices to ensure accuracy prior to accepting deliveries.
- Performed cycle counting activities as required by management staff.
- Interacted with customers to provide excellent service when necessary during receiving process.
- Collaborated with team members to prepare items for shipment per customer instructions.
- Ensured all safety protocols were followed while operating forklift or other material handling equipment .
- Resolved problems related to incorrect or damaged shipments from vendors in a timely manner.
- Reviewed purchase orders for accuracy before stocking inventory onto shelves.
- Responded quickly to emergency requests for materials from production areas.
- Provided input on ways to improve efficiencies within the receiving department.
- Participated in physical inventories as needed by management staff.
- Transported materials throughout facility manually or via powered industrial truck.
- Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Monitored activities of personnel in receiving area, training new people in proper and safe procedures to protect store's investment.
- Identified damaged goods received and processed and completed documentation according to defined processes.
- Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
- Separated outdated batteries, food and magazines and processed to promote most current products.
- Received product deliveries and supplies from distribution centers and other suppliers.
- Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
- Stocked received merchandise in retail area and arranged to promote sales.
- Delivered requisitioned products and supplies to personnel listed and obtained authorized signatures.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Organized deliveries by sorting and stocking receivables
- Identified order discrepancies and damaged items and notified supervisor.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
Retail Manager
BP Gas
Flowery Branch, GA
06.2006 - 03.2008
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Engaged with customers and recommended products based on needs and requests.
- Restocked and organized shelves during slow periods to maintain store appearance.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered questions about current promotions and resolved issues according to store policies.
- Placed special orders or called other local stores to find desired items for customers.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers to determine wants or needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Office Manager
Overhead Door Company of Athens GA
Athens, GA
01.2000 - 01.2002
- Oversaw work activities, performance and service quality of pharmacy staff.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Managed weekly schedules and requests for leave.
- Assessed safety procedures and federal regulations to maintain pharmacy compliance.
- Worked closely with store manager to maintain day-to-day operations.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
- Communicated with patients with compassion while keeping medical information private.
Pharmacy Manager
Jefferson Drugs
Jefferson, GA
01.1998 - 01.2000
- Oversaw work activities, performance and service quality of pharmacy staff.
- Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
- Managed weekly schedules and requests for leave.
- Worked closely with store manager to maintain day-to-day operations.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
- Secured drugs against theft, loss or mismanagement by setting and enforcing effective procedures.
- Communicated with patients with compassion while keeping medical information private.
- Improved organization and supply management policies for medicines and materials.
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
Psychic Medium
Mystic Visions
Duluth, GA
09.2017 - Current
Education
GED -
Jackson County High School
Jefferson12.1999
Certification - Accounting Technology And Bookkeeping
University of Georgia Business Outreach Services
AthensCertification - Business Management
University of Georgia Business Outreach Services
04.2002
Skills
- Payroll Liability and Deductions
- Data Analysis and Research
- Bank Statement Reconciliation
- Financial Recordkeeping
- Creative Problem Solving
- Microsoft Office
- Accounts Receivable
- Data Entry and 10-Key
- QuickBooks
- Financial Calculation and Analysis
- Attention to Detail
- Precision and Accuracy
- Proactive and Self-Motivated
- Customer Relations
- Record Reconciliation
- Bill Payment and Recordkeeping
- Time Management
- Accounts Payable
- A/P and A/R
- Departmental Collaboration
- Payroll Preparation and Processing
- Word Processing
- Handling Confidential Materials
- Purchase Orders
- Critical Thinking
- Vendor Record Management
- Sales Techniques
- Project Management
- Scheduling and Coordinating
- Teamwork and Collaboration
- Training and Development
- Verbal and Written Communication
- Hiring and Training
- Complex Problem Solving
- Employee Coaching and Motivation
- Problem Resolution
- Decision Making
- Negotiation and Conflict Resolution
- Calm Under Pressure
- Customer Service
- Computer Skills
- Good Judgment
- Professional and Courteous
- Employee Supervision
- Medication Ordering
- Patient Safety
- Medicare Compliance
- One-On-One Support
- Crisis Intervention
- Active Listening
- Client Advocacy
- Life Coaching
- Couples Counseling
- Conflict Resolution
- Crisis Management
- Data Confidentiality
- Individual counseling
- Client Assistance
- Life Management
- Coping Methods
- POS System Operation
- Locating Merchandise
- Building Customer Relationships and Loyalty
- Engaging with Diverse Customers
- Store Policies and Procedures
- Merchandise Receiving and Handling
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
- Security Practices
- Loss Prevention
- Returns and Exchanges
- Exceeding Customer Expectations
- Sales and Promotions
- Product Knowledge
- Flexible Hours
- Building Customer Loyalty
- Inventory Management
- Adaptable and Flexible
- Merchandising and Display
- Excellent Written and Verbal Communication
- Energy and Physical Stamina
- Computer Proficiency and Microsoft Office
- Customer Assistance
- Available Nights, Weekends and Holidays
- Cash Register Operation
- Store Opening and Closing
- Reliable and Responsible
- Honest and Dependable
- Cash Handling
- Creative Thinking
- Team Leadership
- Honest and Ethical
- Positive Customer Engagement
- Friendly and Helpful
- Goal-Driven
- Detail-Oriented
- Guest Services
- Organizational Skills
- Good Work Ethic
- People Skills
- Pallet Jack Operation
- Shipping coordination
- Warehouse Safety
- Order Picking
- Stock Rotation
- Barcode scanning
- Receiving procedures
- Punctual and Reliable
- Effective Communication
- Records Management
- Teamwork and Cooperation
- Interpersonal Skills
- Shipping and receiving
- Self-Motivated and Independent
- Inventory Software
Timeline
DSD Receiver
Publix
08.2023 - Current
Psychic Medium
Mystic Visions
09.2017 - Current
Retail Manager
BP Gas
06.2006 - 03.2008
Office Manager
Overhead Door Company of Athens GA
01.2000 - 01.2002
Pharmacy Manager
Jefferson Drugs
01.1998 - 01.2000
GED -
Jackson County High School
Certification - Accounting Technology And Bookkeeping
University of Georgia Business Outreach Services
Certification - Business Management
University of Georgia Business Outreach Services