Misty Warren
Foreman,Arkansas
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Store Owner
Gator Stop
Foreman, AR
02.2020 - 02.2024
- Provided training for employees on product knowledge and customer service techniques.
- Organized and scheduled staff to maximize efficiency in the store.
- Maintained records of sales, profits and losses within the store.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Ensured compliance with state and local laws regarding business operations.
- Oversaw the maintenance of all equipment used in the store's operations.
- Cultivated relationships with customers to promote repeat business.
- Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
Intake Coordinator
Special Health Resources
Tyler, TX
09.2017 - 01.2020
- Coordinated transportation arrangements for clients as needed.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
- Participated in weekly case conferences with clinical staff regarding treatment planning and goal setting.
- Provided education about available services, benefits, rights, responsibilities, risks and benefits of treatment options.
- Assisted in developing policies and procedures related to intake processes.
- Maintained accurate records of client intakes in electronic database system.
- Created individualized service plans for each client based on their unique needs and goals.
- Met regularly with clients to review progress towards established goals and objectives.
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Ensured compliance with relevant regulations pertaining to the provision of services.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Coordinated the intake process, ensuring all required documentation was collected and processed.
- Scheduled appointments and coordinated logistics for initial assessments and follow-up meetings.
- Maintained accurate and up-to-date records of client interactions and services provided.
- Addressed and resolved client concerns or complaints related to the intake process.
- Conducted initial risk assessments to identify any immediate concerns or needs for intervention.
- Conducted follow-up communication with clients to evaluate satisfaction and outcomes of services provided.
- Developed and maintained intake procedures to enhance efficiency and client satisfaction.
Education
High School Diploma -
Ashdown High School
Ashdown, AR05-1992
Skills
- Financial Tracking
- Operations Management
- Staff hiring
- Business marketing
- Budget Planning
Timeline
Store Owner
Gator Stop
02.2020 - 02.2024
Intake Coordinator
Special Health Resources
09.2017 - 01.2020
High School Diploma -
Ashdown High School