Misty Weaver
Ramer
Summary
Dynamic Clinical Director with a proven track record at Region IV Mental Health Services, excelling in clinical quality improvement and employee performance evaluations. Expert in budget oversight and fostering a collaborative team culture, leading to enhanced patient care and compliance with regulatory guidelines. Committed to continuous professional development and achieving optimal outcomes.
Experienced with clinical operations, program development, and patient care. Utilizes evidence-based practices to improve patient outcomes and streamline processes. Track record of leading multidisciplinary teams with focus on quality and efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Director of Compliance and IDD Services
Region IV Mental Health Services
01.2009 - Current
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
- Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
- Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
- Developed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Promoted a safe working environment for staff by enforcing strict adherence to safety protocols and addressing potential hazards promptly.
- Facilitate hiring of qualified IDD and Therapy personnel by interview applicants and making recommendations for employment.
- Coordinated with external partners such as insurance companies, pharmaceutical representatives, community partners, state agencies, and referral sources to ensure continuity of care for patients.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Oversaw quality improvement initiatives, leading to higher patient satisfaction rates and better compliance with regulatory standards.
- Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
- Developed and maintained budget forecasts, aligning financial planning with different programs goals and needs.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Child Protective Services Team Leader
State Of Tennessee Department Of Children's Services
11.2001 - 12.2008
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Gathered, organized and input information into digital database.
- Completed investigations and testified in court hearings both family court and criminal court.
Education
Clinical Mental Health Counseling
Freed-Hardeman University
Henderson12-2008
BBA - Business Management
Freed-Hardeman University
Henderson, TN 05-2001
Skills
- Budget oversight
- Clinical quality improvement
- Employee performance evaluations
- Resource coordination
- Direct patient care
- Exemplary communication skills
- Staff scheduling
- Clinical leadership
- Patient education
- Clinical education
- Developing training programs
- HIPAA
- Quality improvement
- Records management
- Performance improvement
- Clinical supervision
- Compliance with regulatory guidelines
- Treatment planning oversight
- Staff supervision
- Employee recruitment and hiring
Certification
- Licensed as a Licensed Professional Counselor since 2016.
Languages
English
Full Professional
Timeline
Clinical Director of Compliance and IDD Services
Region IV Mental Health Services
01.2009 - Current
Child Protective Services Team Leader
State Of Tennessee Department Of Children's Services
11.2001 - 12.2008
Clinical Mental Health Counseling
Freed-Hardeman University
BBA - Business Management
Freed-Hardeman University