Misty Weiland
Cleveland,GA
Summary
Highly qualified Director of Business Development, dedicated to enhancing the relationship between Behavioral Health Facilities and Medical Facilities. Passionate individual with knowledge of Emergency Room referral process, with well developed relationships with Hospital Staff. Knowledgeable Mental Health Professional that understands what hospitals need in a relationship from a Behavioral Health Facility, by having 25 years of experience in a hospital setting. My skills will be dedicated to strengthening the relationship between Lakeview Behavioral Hospital and Healthcare Centers in Georgia.
Overview
25
25
years of professional experience
Work History
Director of Outreach
Mount Sinai Wellness Center
01.2019 - 11.2023
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.
- Generated interest in Mount Sinai Wellness Center, identified new markets and educated prospective clients on benefits.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Supported aftercare planning for continued recovery after treatment.
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.
- Provided comprehensive case management services, and connected clients and families to appropriate resources.
- Coordinated referrals for mental health and addiction services based on individual client needs and preferences.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Behavioral Health Assessor
Northeast Georgia Medical Center
08.2000 - 01.2019
- Determined level of care needed and Identified appropriate treatment resources and recommended patients for these services.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
- Educated clients and families about dangers of substance abuse and addiction.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information and ensure regulatory guidelines.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Performed Pre-certifications to ensure coverage for client's hospitalization.
Emergency Room Physician Secretary
Northeast Georgia Medical Center
07.1998 - 08.2000
- Determined and ordered tests and diagnostic images to determine patient conditions.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Accepted dictated notes and produced professional documents with outlined information.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
- Communicated with healthcare providers to clarify information and resolve issues.
- Collaborated with team members to share knowledge and keep workflow moving smoothly.
Education
Bachelor of Science - Biology
North Georgia College & State University
Dahlonega, GA08.2002
Skills
- Account Management
- Strong Analytical and Problem Solving Skills
- Teamwork and Collaboration
- Product and Service Knowledge
- Calm and Professional Under Pressure
- Business Development
- Document and Records Management
- Process Improvement
- Understanding Hospital and Customer Needs
- Partnership Development
- Knowledgeable with Mental Health & Medical Terminology
Timeline
Director of Outreach
Mount Sinai Wellness Center
01.2019 - 11.2023
Behavioral Health Assessor
Northeast Georgia Medical Center
08.2000 - 01.2019
Emergency Room Physician Secretary
Northeast Georgia Medical Center
07.1998 - 08.2000
Bachelor of Science - Biology
North Georgia College & State University
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