Summary
Overview
Work History
Skills
Timeline
Generic

MISTY WEISPFENNINGP

Lakeland,MN

Summary

Strategic marketing professional with eight years of experience in pharmaceutical and healthcare communications. Combines deep industry knowledge with experience guiding campaign development, product launches, and content strategy to elevate brand profiles. Excels at crafting high-impact communications and maintaining consistent messaging across all brand touch points. Experience mentoring junior marketing staff. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

25
25
years of professional experience

Work History

Bookkeeping, Co-Owner

ST CROIX EXTERIORS AND REMODELING
Lakeland, MN
01.1999 - Current
  • Management of profitable contracting business including project management, AP/AR, budget management and tax preparation
  • Ability to manage over 2000 project profitable budgets
  • Detailed budget management of projects up to $500,000
  • Maintain client communications for budget, timing and expectations
  • Detailed fiscal management
  • Maintained and processed invoices, deposits, and money logs
  • Completed payroll for employees and maintained detailed records of procedures
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
  • Reconciled and corrected issues with financial records
  • Posted daily receipts and payments in accordance with corporate protocols
  • Established QuickBooks accounting system to reflect accurate financial records
  • Reported financial data and updated financial records in ledgers and journals
  • Identified accounting errors when cross-referencing documents and database information
  • Completed tax forms in compliance with legal regulations
  • Reduced financial discrepancies through transaction monitoring and management
  • Analyzed financial data to assist in budget creation and forecasting
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money
  • Developed and implemented procedures to improve accounting efficiency
  • Used knowledge of local laws to comply with reporting requirements
  • Handled day-to-day accounting processes to drive financial accuracy
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses
  • Matched purchase orders with invoices and recorded necessary information
  • Managed and responded to correspondence and inquiries from customers and vendors
  • Generated invoices upon receipt of billing information and tracked collection progress
  • Supported management by processing invoices and documents with consistent on-time delivery
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready
  • Maintained account accuracy by reviewing and reconciling checks monthly
  • Reconciled account information and reported figures in general ledger by comparing to bank account statements each month
  • Inspected account books and recorded transactions
  • Reconciled accounts, managed audits, and updated financial records with remarkable accuracy
  • Streamlined daily reporting information entry for efficient record keeping purposes
  • Entered figures using a10-key calculator to compute data quickly
  • Gathered, evaluated and summarized account data in detailed financial reports

Marketing Coordinator, Co-Owner

HOME INSPECTIONS
Lakeland, MN
01.1999 - Current
  • Management of profitable contracting business, including billing, budgets, tax preparation
  • Website management
  • Internet- digital marketing
  • Marketing Budget management
  • Realtor relationship development
  • Planned and executed internal and external marketing events
  • Created engaging brochures and flyers to use for promotional materials and distribution
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram
  • Developed and executed marketing plans for trade shows and other events to increase brand awareness
  • Used online and offline marketing to generate leads, increase visibility, and drive sales growth
  • Tracked and reported on marketing campaign responses
  • Managed workflow between staff, coordinating documents and creative material distribution
  • Created and managed marketing budgets to monitor expenditures, control costs, and increase ROI
  • Created and managed social media campaigns to increase brand engagement
  • Answered general marketing department inquiries by email, phone, and mail
  • Used online and offline marketing to generate leads, increase visibility, and drive sales growth
  • Researched, monitored, and analyzed market trends, customer insights, and competitors to avail of resources and exercise strategic decisions
  • Developed and tracked performance indicators to measure results of marketing campaigns
  • Organized logistics for marketing and proposal strategy meetings

Manager Restaurant Manager

LUNA ROSSA TRATTORIA and WINE BAR
Stillwater, MN
01.2005 - 01.2013
  • Leading team of over employees through training, leadership, and service excellence
  • Led a team of over 30 Employees
  • Implemented and executed an employee training program
  • In-store promotions
  • Inventory Management
  • Managed and motivated employees to be productive and engaged in work
  • Accomplished multiple tasks within established timeframes
  • Maintained a professional, organized, and safe environment for employees and patrons
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Cross-trained existing employees to maximize team agility and performance
  • Onboarded new employees with training and new hire documentation
  • Developed and maintained relationships with customers and suppliers through account development
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
  • Improved marketing to attract new customers and promote business
  • Developed and implemented business strategies to achieve business goals and stay competitive
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Receptionist

OAK HILL CHIROPRACTIC
Mahtomedi, MN
01.2019 - Current
  • Responsible for front-line customer service and engagement including check-in, billing, medical records and retail sales
  • Oversaw front desk for client service
  • Coordinated all appointment scheduling, including new changes and deletions
  • Organized Medical Reporting and Filing
  • Responsible for encouraging clients to purchase various retail sales offerings
  • Assisted Dr
  • With therapy sessions

Skills

  • SKILLS & EXPERTISE
  • Excellent Customer Service
  • Detail Oriented
  • Organized
  • Microsoft Office
  • Adobe Software
  • Budget
  • Management
  • Bookkeeping
  • Website Management
  • Social Media Marketing
  • Employee Leadership
  • PCA Certification
  • EXPERIENC
  • E

Timeline

Receptionist

OAK HILL CHIROPRACTIC
01.2019 - Current

Manager Restaurant Manager

LUNA ROSSA TRATTORIA and WINE BAR
01.2005 - 01.2013

Bookkeeping, Co-Owner

ST CROIX EXTERIORS AND REMODELING
01.1999 - Current

Marketing Coordinator, Co-Owner

HOME INSPECTIONS
01.1999 - Current
MISTY WEISPFENNINGP