Misty Welcher
Business Office Manager
La Vernia,TX
Summary
Dynamic administrative professional with 15+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
12
12
years of professional experience
Work History
Business Office Manager
Red Pixel Marketing
Midland, TX
01.2019 - Current
- Provide comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Track business revenue and expenditures and reconcile accounts to maintain high accuracy.
- Organize budget documentation and track expenses to maintain tight business controls.
- Compile budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
- Support operations by communicating with customers, filing documents and managing data.
- Assess data and information to verify entry, calculation and billing code accuracy.
- Generate invoices upon receipt of billing information and track collection progress.
- Reconcile company bank, credit card and line of credit accounts every month, investigating and resolving discrepancies to keep accounts audit-ready.
- Maintain relationships with vendors and managed invoices for marketing and advertising services.
- Gather, evaluate and summarize account data in detailed financial reports.
- Identify and suggest remedies for areas of improvement based on detailed reports and analysis.
- Manage and respond to all correspondence and inquiries from customers and vendors.
- Provide other administrative support as necessary, including scheduling meetings, doing research and creating reports.
- Manage office supplies and inventory and place orders as necessary.
Customer Service
The Hemingway
Midland, TX
10.2018 - 12.2018
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Provided exceptional services and pleasant shopping experiences to customers.
- Completed daily closings, including counting money to verify it matched sales and entering all info on ledger.
Bookkeeper
Welcher Pumping Services
Lamesa, TX
04.2017 - 10.2018
- Entered daily production for each company.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Various duties, including processing and depositing checks, picking up supplies and handling mail.
Owner/Office Manager/Bookkeeper
Bohon Consulting Services, LLC
La Vernia, TX
06.2010 - 12.2016
- Established a Quickbooks accounting system to reflect accurate financial records.
- Performed bank reconciliations, accounts payables/receivables, invoicing, billing, collections, vendor payments and profit and loss statements.
- Reconciled company bank, credit card and line of credit accounts.
- Processed timesheets and paid contract workers.
- Prepared income statements and balance sheets and projected cash flow.
- Prepared month-end reports.
- Communicated with customers to identify and resolve outstanding payments.
- Optimized the company website to boost traffic to the site.
- Maintained business insurance required.
Medical Coding and Billing Specialist
Generations Ob/Gyn Group, P.A.
Bedford, TX
09.2008 - 06.2010
- Coded and billed medical office visits for two physicians, including hospital inpatient and outpatient surgical procedures performed.
- Maintained updated knowledge of coding requirements through continuing education and certification renewal.
- Verified patients' eligibility and claims status with insurance agencies.
- Maintained strict patient and physician confidentiality.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Reviewed medical record information to identify appropriate coding for procedures performed.
- Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
- Submitted electronic/paper claims documentation for timely filing.
- Responded to correspondence from insurance companies and handled claim denials and appeals.
- Identified and resolved patient billing and payment issues.
Education
Associate of Arts - Business
Western International University
Phoenix, AZSkills
Bookkeeping
Timeline
Business Office Manager
Red Pixel Marketing
01.2019 - Current
Customer Service
The Hemingway
10.2018 - 12.2018
Bookkeeper
Welcher Pumping Services
04.2017 - 10.2018
Owner/Office Manager/Bookkeeper
Bohon Consulting Services, LLC
06.2010 - 12.2016
Medical Coding and Billing Specialist
Generations Ob/Gyn Group, P.A.
09.2008 - 06.2010
Associate of Arts - Business
Western International University
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