Results-oriented health care professional with expertise in leadership and customer service. Experienced in hazard identification, traffic control, and work zone safety, alongside oversize piloting. Effectively manages tasks and communicates with teams, maintaining composure under pressure to ensure optimal outcomes.
Overview
24
24
years of professional experience
4010
4010
years of post-secondary education
Work History
Traffic Control Flagger
ECM Energy Services
Clarksburg, WV
08.2021 - Current
Operated stop and slow paddles, cones, barricades, signs and other devices to control the flow of traffic.
Managed traffic flow to ensure safe and efficient passage of vehicles, pedestrians, and cyclists.
Informed drivers of detours and alternate routes to minimize delays during roadwork.
Observed proper safety protocols at all times while working in high-traffic areas.
Used two-way radios to communicate with other flaggers.
Utilized radio communication systems effectively when coordinating activities between multiple locations.
Monitored traffic flow and collaborated with work crew and supervisor to address issues proactively.
Signed in and out personnel on location, directed traffic efficiently, and maintained head count.
Secretary/phlebotomist
WVU Dr Denzunio Primary Care
Woodsfield, OH
10.2020 - 08.2021
Perform lab draws
Schedule appointments
Sign in/out patients
Scan/File records
Prepared examination rooms for patient visits by ensuring cleanliness and organization.
Answered incoming calls promptly and professionally, routing messages to appropriate staff.
Welcomed visitors at office arrival, delivering exceptional customer service.
Executed data entry and generated reports to maintain accurate patient records.
Delivery Driver
FedEx home delivery
Cambridge, OH
01.2019 - 10.2020
Delivered orders promptly, enhancing customer satisfaction through attentive service.
Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
Followed delivery schedules consistently to ensure timely service.
Checked delivery addresses and verified correct package delivery.
Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
Cultivated positive customer relationships through friendly interactions and prompt responses to inquiries.
Cook
National Church Residences
Hillard, OH
09.2018 - 01.2019
Prepared large quantities of food items according to recipes and specific customer orders, ensuring consistent quality and flavor.
Prepared meals using established recipes according to recipes set by establishment.
Demonstrated ability to work quickly and accurately in high-pressure environments.
Monitored food items to uphold guidelines for temperature, taste, and quality, contributing to high customer satisfaction.
Adhered to safety protocols at all times while preparing meals for customers.
Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
Prepped items for various cooking methods by seasoning or marinating.
Washed and sanitized hands throughout shift, promoting food safety and health requirements.
Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
Stored and rotated food products to maintain freshness, minimizing waste and ensuring ingredient quality.
Produce Manager
Riesbecks grocery store
Woodsfield, OH
12.2017 - 09.2018
Developed and implemented inventory control systems that enhanced accuracy in produce ordering.
Monitored product quality and freshness to guarantee availability of high-quality produce for customers.
Ensured compliance with local health codes regarding food safety practices in the produce department.
Ensured proper storage of produce items to maximize freshness and minimize spoilage.
Trained new employees on procedures for stocking and merchandising produce to ensure consistency in operations.
Conducted inventory audits to assess stock levels and ensure replenishment of produce items., reordering when inventory dropped to specified levels.
Assisted customers in navigating produce department to find desired items.
STNA/Cook
Arbors of Woodsfield
Woodsfield, OH
08.2013 - 03.2018
Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting.
Facilitated meal preparation and assisted residents with feeding, promoting nutritional intake and comfort.
Addressed resident requests for assistance promptly, ensuring a respectful and supportive environment.
Assisted with the transfer of patients from beds to wheelchairs or stretchers using proper body mechanics techniques.
Followed established health care policies, procedures, regulations and standards of practice set by state law.
Conducted regular rounds throughout the facility to ensure that all equipment was functioning properly and that supplies were adequately stocked.
Utilized excellent communication skills when interacting with both internal colleagues and external customers.
Demonstrated knowledge of emergency response protocols in the event of an incident or accident involving a resident.
Trained new staff members on safety protocols and infection control policies.
Obtained and labeled specimens from patients for laboratory analysis.
Provided compassionate emotional support to families during challenging times by actively listening to their concerns.
STNA
Emerald Pointe Health and Rehabilitation
Barnesville, OH
08.2008 - 10.2014
Provided assistance to residents in activities of daily living such as bathing, dressing, grooming, and toileting.
Assisted with the transfer of patients from beds to wheelchairs or stretchers using proper body mechanics techniques.
Responded promptly to resident requests for assistance, ensuring comfort and dignity in all interactions.
Successfully completed basic nursing procedures such as taking temperatures, pulse rates, respiration counts, blood pressure readings and other measurements.
Demonstrated knowledge of emergency response protocols in the event of an incident or accident involving a resident.
Educated new staff on safety protocols and infection control policies, enhancing overall team preparedness and resident safety.
Followed established health care policies, procedures, regulations and standards of practice set by state law.
Ensured compliance with HIPAA guidelines for protecting confidential information about patients' medical histories.
Utilized excellent communication skills when interacting with both internal colleagues and external customers.
Conducted regular rounds to monitor equipment functionality and supply levels, supporting uninterrupted resident care.
Collected specimens for laboratory testing.
STNA
Red Carpet Health Care
Cambridge, OH
04.2002 - 08.2006
Supported residents in daily living activities and personal hygiene to enhance overall well-being.
Provided basic patient care, including bathing, dressing and grooming.
Assisted residents in improving mobility through tailored exercises and physical therapy exercises.
Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
Monitored vital signs and reported changes to nursing staff.
Monitored vital signs, such as pulse rate, respiration and temperature.
Documented patient observations and care provided accurately in records.
Reported any changes in the patient's condition to the nurse on duty.
Facilitated communication among patients, families, and healthcare professionals to ensure consistent quality care.
Answered call lights promptly and responded to requests for assistance from patients or family members.
Delivered emotional support and companionship to residents, fostering a positive environment.
Provided emotional support and comfort to patients.
Helped maintain a clean and orderly environment throughout the facility.
Maintained cleanliness and organization of resident rooms and common areas.
Assisted with meal preparation and feeding of patients who required assistance.
Responded quickly during emergency situations in accordance with hospital protocols.
Recorded information regarding food intake and output of patients.
Chiropractor's assistant
Stocker Chiropractic
Cambridge, OH
05.2005 - 08.2006
Greeted individuals upon entry to office, checking in patients for appointments.
Answered or placed phone calls to schedule or reschedule appointments.
Scheduled appointments for patients.
Collected patients' medical histories and entered data into electronic files, ensuring accurate recordkeeping.
Recorded patients' medical history, vital statistics, and information such as test results in medical records.
Obtained medical information and measured vital signs, weight, and height to support effective treatment plans.
Assisted with cleaning and storing supplies, instruments and equipment to expedite patient therapies.
Prepared treatment rooms and exam rooms to facilitate patient visits.
Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
Instructed patients on stretching and strengthening exercises for home practice, promoting ongoing recovery.
Performed patient care activities under direction of chiropractor and prescribing physician.
Oversaw exercise equipment and room to enforce patient safety.
Adhered to confidentiality procedures regarding health and personal data to minimize data risk.
Built rapport with patients to promote trusting environment.
Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
Heather Jepsen, UCH Engage Support Specialist, (937) 243-4963, Hjepsen@uchinc.org
Randy Baugher, WV Operations Manager, (724) 705-3463, rbaugher@ecmenergy.com
Marc Wood, Team Lead, (304) 299-4272, marcrwood622@gmail.com
Cheyenne Everly, Medical Assistant, (740) 241-9077, everlysuper6@yahoo.com
Looking For
I will promise to give your company my best. Looking for a full time position where I can bring my skills and compassion to help grow strong work ethics within your company.