Hi, I’m
Misty-Ann Lochan
Roosevelt,NY
Summary
Personable HR Generalist with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures. Well-organized Human Resources professional bringing 8 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
12
years of professional experience
Work History
Spectrum Vision Partners/ Ophthalmic
HR Generalist/ Senior Talent Acquisition
05.2021 - Current
Job overview
- Monitored off-site recruitments and planned participation of organization in job fairs and organizations
- Oversaw recruiting process and maintained all documents and procedures according to legal and organizational regulations
- Managed recruitment process for over 60-100 positions, including entry-level to senior management roles
- Developed innovative recruiting strategy that increased new hire retention by 25% in one year
- Implemented comprehensive onboarding program that reduced turnover by 25% within 6 months
- Oversaw all aspects of candidate experience from application to offer stage; implemented new processes that reduced time-to-fill by 50%
- Led efforts to improve employee engagement through training programs focused on leadership development and career growth opportunities.
- Full lifecycle of recruiting and adept at working with hiring managers to exact best strategies to meet hiring needs and maintain branding strategies
- Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees
- Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances
- Collaborates with leadership on matters of policy and terms of memoranda of understanding before and throughout negotiation process
- Performs other related duties as assigned.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures
- Oversaw and managed hiring process and assisted human resources
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement
Delan Associates, Inc
HRBP/ Senior Talent Acquisition Specialist
12.2019 - 10.2021
Job overview
- Recruiting for government agencies & providing staff to the GSA, DOD, DOT, DOE, H-BITS, Homeland Security & and various other government-based projects
- Screening Candidates for, various clearances TS/ SCI clearance
- Also Specialized in recruiting for various government Healthcare organizations, sourcing for medical personnel to provided Essential workers for Covid-19 Pandemic
- Reviews and evaluates applications of employment and develops recommendations for approval
- Partners with hiring manager(s) to determine staff needs and identify and draft detailed and accurate job descriptions and hiring criteria
- Drafts position descriptions, posts jobs, dispositions jobs, schedules interview’s, collects and retains candidate evaluation records
- Screens resume, interviews candidates (by phone or in person), administers appropriate assessments and reference/background checking makes recommendations for hiring manager interviews and delivers employment offers for both exempt and nonexempt position openings
- Follows up with candidates and hiring managers to obtain feedback regarding recruiting process
- Recommends and implements process improvements based on feedback
- Develops and maintains excellent relationship with internal and external clients to ensure achievement of staffing goals
- Communicates important employment information during delivery of employment offers (e.g., benefits, compensation, career development opportunities, etc.)
- Analyzes information and data necessary to define and discern cost and policy implications of negotiations and disputes
- This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
Goldfish Swim School of Farmingdale
Manage/ Recruiting Consultant
09.2019 - 11.2019
Job overview
- Provide inspired leadership for organization
- Develop, implement, and review operational policies and procedures
- Assist HR with recruiting when necessary
- Help promote a company culture that encourages top performance and high morale
- Oversee budgeting, reporting, planning, and auditing
- Identify and address problems and opportunities for company
- Develop and manage strong client relationships with hiring managers and candidates
- Works with hiring managers to develop strong selection process using creative and innovative techniques and tools
- Reviews overall company process and procedure for recruitment
- Managing corporate budgets for each quarter
- Drive data-driven recruiting activities, including analytics that provides talent pipeline insight and talent attraction strategy
- Developed talent strategies for extracting top talent, through acquisition tactics and delivery of quality talent in response to customer business needs and operations
- Collaborated with department heads on recommendations for sourcing and strategy.
Brinco Mechanical Management Services
Vendor Relations/ Recruiting Consultant
06.2019 - 09.2019
Job overview
- Establish and develop relationships with Global Recruiting partners and Business Leaders
- Work with vendor together for professional mapping and talent intelligence report providing
- Assist hiring managers with final candidate selection
- Develops and maintains relationships with internal stakeholders, candidates, external providers etc
- Support workforce planning initiatives, including internal mobility and referral programs
- Speaking with vendors to introduce services to potential hire as contractors
- Follow up for new vendors' documentation and ensure new retail site surveys
- Conducted and results submitted to company
- Update post-construction surveys in proprietary system, input new store sites, as necessary, and assign them to primary and back-up vendors in the area for service calls in system.
True Blue Corporation People Ready
Office Manager
01.2017 - 04.2019
Job overview
- Managing Daily Operations
- Customer Relations and client portfolio management
- Develop and maintain relationships with local employers
- Schedule participant visits and candidate interviews
- Conducted regular coaching/mentoring sessions with all branch staff to create a formidable team environment and develop competent employees who can grow with the company
- In collaboration with the Vice President of Member services, identified and monitored key performance indicators within the branch to evaluate and adjust strategies for reaching organizational goals
- Maximize profitability through superior customer service, effective and prompt communication, and follow-up on all pending matters with the customer
- Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives, and clients
- Prepare and present proposals for services to local employers
- Monitor subsidized employment worksites and participants
- Collaborating with customer to ensure project we fully Staffed
- Participate in job related activities such as presentations, seminars, job development groups, as assigned
- Managing Employee relations, following guidelines to ensure staff is meeting the rules and regulations.
Who’s Who of Professionals
Senior Director
05.2016 - 01.2017
Job overview
- Customer Service
- Answer questions and providing some training for new representatives
- Interacting with national and international client’s daily
- Portfolio management
- Manage ongoing customer relationships utilizing CRM tools
- Closing new clients on presented programs
- Answering and routing incoming calls on a digital phone system.
ECM. Acquisitions
Corporate Trainer
11.2012 - 06.2013
Job overview
- Trained Account Executives
- Implemented corporate policy with new hires
- Schedule workshops and training cycles
- Present new marketing techniques to Fortune 500 Companies
New York City Police Department
Administrative Associate
08.2011 - 12.2011
Job overview
- Organize Document for daily Presentation
- Filed and organized Legal Documents
- Organized Documents and faxes
- Assisted with Human Resources
Education
John Jay College of Criminal JusticeNew York
Bachelor of Arts Degree from Criminal Justice, Police Science
06.2015
University Overview
- cum laude graduate
LaGuardia Community CollegeNew York, NY
Associates Degree from Criminal Justice
06.2012
Skills
- Strong Excel skills including pivot tables, charts, formulas; advanced PowerPoint skills
- Exceptional organizational skills and multi-tasking skills to provide structure to demanding position
- Talent management, Contact Negotiation,
- Global recruitment,
- Business process re-engineering, project planning and development
- Contact negotiation and Succession planning
- Talent Acquisition Strategies
- Managing Client Contracts
- Global Talent Acquisition
- Global Recruitment
- Manage Employee Relations
- Conduct Orientations and Training
- Pre-Screening and Qualifying
- Recruitment Reporting
- Compensation Analysis
- Coordinate Recruitment Strategies
- Policy and Procedure Writing
- Recruitment Management
- Work Authorizations
- Candidate Pipeline Management
- Talent Management
Timeline
HR Generalist/ Senior Talent Acquisition
Spectrum Vision Partners/ Ophthalmic
05.2021 - Current
HRBP/ Senior Talent Acquisition Specialist
Delan Associates, Inc
12.2019 - 10.2021
Manage/ Recruiting Consultant
Goldfish Swim School of Farmingdale
09.2019 - 11.2019
Vendor Relations/ Recruiting Consultant
Brinco Mechanical Management Services
06.2019 - 09.2019
Office Manager
True Blue Corporation People Ready
01.2017 - 04.2019
Senior Director
Who’s Who of Professionals
05.2016 - 01.2017
Corporate Trainer
ECM. Acquisitions
11.2012 - 06.2013
Administrative Associate
New York City Police Department
08.2011 - 12.2011
John Jay College of Criminal Justice
Bachelor of Arts Degree from Criminal Justice, Police Science
LaGuardia Community College
Associates Degree from Criminal Justice