Chris Winsor

Server

Calamity Janes

Sandy, OR

06.2014 - 09.2017

Set dining tables according to type of event and service standards.
Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Displayed enthusiasm and knowledge about the restaurant's menu including daily drink specials.
Provided friendly and attentive service.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Skillfully promoted items on beverage lists and restaurant specials.
Quickly recorded transactions in MICROS system to deliver prompt service as well as verbally communicated to the kitchen any food allergies and/or specific food preparations requested by that of the customer.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Delivered quality service by providing a warm and welcoming environment.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Restocked the burger bar, refilled condiments, organized pantry area and swept and mopped floors.
Maintained clean dining room, lobby and service areas at all times.
Consistently provided professional, friendly and engaging service.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Resolved guest complaints quickly and efficiently.
Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Assisted with guest inquiries, take-out orders and restaurant cleanliness.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
Monitored guest for intoxication and immediately reported concerns to management.
Routinely carried large loads of dishes to kitchen for washing.
Maintained high standards of cleanliness and sanitation.
Developed and maintained positive working relationships with others.
Received frequent customer compliments for going above and beyond normal duties.