Misty L Wiseman

• Developed plans for respite care when needed, based on family members' needs.
• Prepared meals according to dietary requirements and assisted with feeding when necessary.
• Monitored vital signs, including blood pressure, temperature, and pulse rate.
• Organized medications for family members and administered them according to directions.
• Helped develop treatment plans in collaboration with physicians and other medical staff.
• Provided emotional support and encouragement to family members who were ill or disabled.
• Collaborated with healthcare professionals to ensure proper care was being provided.
• Transported family members to medical appointments and other errands as needed.

• Participated in team meetings regarding client progress or concerns raised by family members.
• Performed light housekeeping tasks related to the client's care, such as laundry and changing linens.
• Coordinated transportation services for clients when necessary.
• Observed changes in behavior or physical condition that may require medical attention, and reported them promptly to the supervisor.
• Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

• Answering multiple phone lines, scheduling.
• Processed payments for co-pays or services rendered using computerized billing software programs.
• Verified patient demographics and insurance information before each visit or procedure.
• Transcribed doctor's orders into the electronic health record system.
• Scheduled laboratory tests, imaging studies and other procedures as requested by the physician.
• Ensured HIPAA compliance was maintained throughout the practice by following protocols.
• Prepared patient charts for physicians prior to appointments, including updating existing information.
• Performed data entry tasks into electronic medical record systems.

Schedule patients, registration, verify insurance, answer multi-phone lines, collection of co-pay, post payments, daily reports, up to date records and charts, faxing. Communications through phones and emails.

Scheduled patients with Primary Physician or Specialist, pre-registration and registration, verify patient insurance, communication throughout process via phone encounters and emails, gathering of all patient information. Worked primarily from home due to pandemic.

• Assisted taking control of a situation in a calming manner, before it could escalate. Received an honorable mention.

Monitor Board of Nursing website for report submission deadlines, create files for each prospective student, monitor each prospective student file for admissions criteria, monitor records of all enrolled student, track reservations and attendance for group interviews, correspondence with students on official admission, correspondence with students on mandatory group interviews, prepare name cards, sign-in sheets, etc. for practical nursing meetings and events, keep track of all student immunization records.

• Achievements: program requirements required 30 students per LPN program year, I succeeded expectations and started the LPN program year with 32 students with a graduation of 22 students completing the course and graduating. Created a Community Service Project Hug-A-Bear Share-A-Bear for the collection of stuffed animals to be taken to area hospitals and nursing homes for distribution to patients for christmas. Created excellent rapport with each student.

Scheduled while monitoring dispatch board dispatching drivers to oil wells. Utilized various software systems to facilitate movement, planning and scheduling. Prepared and entered manifests into carrier hub, using excel spreed sheets, answering multi phone lines.

Transporting Holiday deliveries safely and in a timely manner.

Picking up and delivering deliveries within a scheduled timeframe. Maintained accurate driving records to meet federal regulations and laws. Making

• Awarded excellent driver for maintaining fuel mileage.

Answering of multi phone lines while taking messages for emergencies or after hour calls from the customers of the clients. Utilizing data entry, microsoft word, excel and outlook. maintaining excellent customer service while creating great rapport with clients.

• Achievements - Advanced from Operator to shift supervisor then advanced to office manager.