Mitali Jadhav
Thayne,Maharashtra
Summary
Dynamic leader leading quality assurance strategies and fostering continuous improvement. Excelled in efficiency optimization and effective stakeholder communication, significantly enhancing team performance and client satisfaction. Skilled in analytical decision-making and adaptability, driving process enhancements and operational excellence.
Overview
10
10
years of professional experience
Work History
Assistant Manager - Global Quality
First Advantage
11.2017 - Current
- Work with various groups to obtain the input necessary for business process management and pro-active process improvement.
- Serve as primary point of escalation for any internal/external customer concerns; capably address customer issues directly
- Developed and implemented comprehensive QA strategies aligned with goals / clients expectations
- Led and managed QA teams, provided guidance / training for evaluating and improving employee performance
- Foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes.
Team Member for Payroll WFA
Alight Solutions, AON Hewitt
07.2016 - 07.2017
- Updated Hiring / Rehiring status of employees on behalf of clients
- Maintained personal details (Garnishment, client support, salary, Tax etc) of candidates
- Sent employment verification details to Hiring agencies / Financial institutes on behalf of clients
- Managed daily queue to avoid delay in TAT
Associate for Global Analytical Center (GAC)
CRISIL-S&P Global
10.2014 - 03.2016
- Prepared & arranged financial data in excel which helps CDO Analyst to give ratings
- Interacted with Servicers to understand reporting requirements
- Acted as internal Quality Scanner to ensure the quality of data for sourcing
Education
MBA - Finance
Welingkar Institute
Mumbai01-2021
Skills
- Effective Team Leadership
- Efficiency Optimization
- Analytical Decision Making
- Prioritized Task Scheduling
- Effective Stakeholder Communication
- Adaptability to Change
- Strong Communication Skills
Timeline
Assistant Manager - Global Quality
First Advantage
11.2017 - Current
Team Member for Payroll WFA
Alight Solutions, AON Hewitt
07.2016 - 07.2017
Associate for Global Analytical Center (GAC)
CRISIL-S&P Global
10.2014 - 03.2016
MBA - Finance
Welingkar Institute
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