Mitch Abbey
Mount Morris,MI
Summary
A results-driven business professional with a strong passion for fostering effective communication, collaboration, and teamwork. With over 5 years of leadership experience before joining Home Depot and 9 years being project leads in the Virtual Apron, I've developed a unique ability to streamline operations, drive process improvements, and build strong relationships with diverse stakeholders. My expertise in project management, conflict resolution, and team building has enabled me to consistently deliver positive results, from boosting productivity to developing associates' skills. Through data analysis, I identify trends and develop strategies to optimize efficiency, ultimately driving business growth and success.
Overview
9
9
years of professional experience
Work History
Services Coordinator
Home Depot
07.2015 - Current
- I excel at setting clear goals and strategies, driving high standards and continuous improvement for myself and my team, ensuring we consistently exceed expectations.
- I deliver high-impact results by developing and executing effective projects that drive organizational success through collaboration with multiple partners.
- I'm a data-driven, results-focused professional who crafts compelling content and leverages diverse channels to engage stakeholders, with a track record of thinking creatively, experimenting with new ideas, and adapting to change.
- As a Project Leader, I've successfully prioritized and optimized results by managing teams to compile and input data from multiple sources, demonstrating my ability to delegate effectively and drive project outcomes.
- I've trained numerous associates, applying experiential learning principles to tailor training to individual styles, creating a supportive environment for growth and development
- As a Merchandising Specialist, I ensure SLA compliance, particularly during high-volume periods, by identifying root causes of issues and implementing effective solutions to restore customer satisfaction.
Education
Cosmetology License -
Douglas J Aveda Institute
East Lansing, MI12.2005
Skills
- Workforce Management
- Project Planning
- Coaching and Mentoring
- Employee Coaching
- Teamwork and Collaboration
- Effective Communication
- Goal Setting
- Analytical Skills
- Performance Management
- Interpersonal Communication
Computer Skills
- Effective with Microsoft Office Suite
- Skilled in Making and presenting PowerPoint presentations.
- Experienced with Tableau and CMS Supervisor.
- Working knowledge of Workday, NICE, amplifAI
- Adept in both the main functions and data maintenance of Salesforce.
- Firm understanding of both SPOS and Order Up
Timeline
Services Coordinator
Home Depot
07.2015 - Current
Cosmetology License -
Douglas J Aveda Institute