MITCH BELTRAN
Anaheim,CA
Summary
My high level of concentration and excellence in organization skills has helped me achieve a strong academic record at Cal Poly Pomona University which reflects my diligence and commitment to success. Through challenging leadership positions, I have developed a strong sense of responsibility, effective interpersonal skills and the ability to contribute to teamwork, even in high-pressure environments. I value people and have respect for all. I am committed to my work which I have proven to my previous employers and professors. I am loyal to my employer and give a 100% of my ability to my work. I have experience to not only enter into an entry level position, but can step into a leadership role immediately.
Hardworking employee enthusiastic about learning all new type of field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Sales Representative
Mei Wah Company
06.2013 - Current
- Marketingng for amusement parks
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Beertender/Customer Service Associate
Red Beards Tap Room
10.2001 - 11.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Owner
Leather It Up Inc, Merchandise Cart inside Universal Studios
08.2017 - 10.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Devised processes to boost long-term business success and increase profit levels.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Merchandising Manager
Okami Inc
07.2007 - 04.2012
- Promoted/HR/
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Established monthly goals and communicated performance expectations during team meetings to optimize sales.
- Monitored stock levels and product sales to determine purchasing needs.
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion, and merchandising for proper product visibility.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
Packaging/Shipping/Receiving
Arrow Electronics
12.2005 - 04.2007
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Handled day-to-day shipping and receiving overseeing many packages a day.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
Bachelor of Science - Business And Marketing
Cal Poly Pomona
Pomona, CA05.2015
High School Diploma -
Don Lugo High School
Chino, CA05.2004
Skills
- Microsoft Access
- Market Research
- Consulting with Customers
- Training and Development
- Negotiation Tactics
- Strategic Planning
- Buyer Seller Agreements
- Expense Reporting
- Product Promotion
- Inside and Outside Sales
- Microsoft Project
- Social Media Platforms
- Retail Knowledge
- Marketing Effectiveness
- Site Visits
- Partnering and Relationships
- Store Displays
- Sales Team Collaboration
- Overseeing Events
- Merchandising Proficiency
Timeline
Owner
Leather It Up Inc, Merchandise Cart inside Universal Studios
08.2017 - 10.2020
Sales Representative
Mei Wah Company
06.2013 - Current
Merchandising Manager
Okami Inc
07.2007 - 04.2012
Packaging/Shipping/Receiving
Arrow Electronics
12.2005 - 04.2007
Beertender/Customer Service Associate
Red Beards Tap Room
10.2001 - 11.2022
Bachelor of Science - Business And Marketing
Cal Poly Pomona
High School Diploma -
Don Lugo High School
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