Mitch Drexler
Denver,CO
Summary
Seasoned Information Systems Technician offering four years of service in the United States Navy. Intelligent, insightful and well-organized with excellent decision-making and critical thinking abilities. Ready to take on a challenging, growth-oriented position.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Kung Fu Saloon - Nashville
Nashville, TN
05.2023 - Current
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
Bartender
Kung Fu Saloon - Nashville
Nashville, TN
01.2021 - 05.2023
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Taught employees bar sales techniques, resulting in higher profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Information Systems Technician
United States Navy, USN
Virginia Beach, VA
01.2017 - 01.2021
- Installed, modified and repaired software and hardware to resolve technical issues.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Handled service requests, including initial troubleshooting and escalation.
- Operated electronic sensors and computer systems to collect, analyze and disseminate electronic intelligence.
- Managed team of 30 personnel, overseeing onboarding, training, and professional growth of personnel through direct supervision.
- Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Proactively ordered likely repair parts in a timely manner to prevent delays in projects and repair work.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Maintained accurate documentation of messages transmitted and received.
- Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
Guest Service Supervisor
Thompson Nashville
Nashville, TN
06.2016 - 01.2017
- Kept up to date on hotel and local events, restaurant menu, occupancies, staff updates and VIP guests.
- Trained junior team members in customer service strategies and property policies.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Coordinated arrivals and departures of VIPs.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Assisted hotel guests with valet retrieval process.
- Worked closely with personnel, customers and contractors to resolve problems.
FOH Team Member
Slow & Low BBQ Bistro
Nashville, TN
03.2013 - 07.2016
- Stayed ready for quick turnovers by pre-bussing tables.
- Serviced bathroom by cleaning surfaces and replacing soap.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Prepared food and drinks while following safe food handling procedures.
- Liaised with kitchen staff to produce efficient and well-presented meals.
Education
Associate of Arts - Business Administration
Northwest Florida State College
Destin, FL04-2024
Some College (No Degree) - Entrepreneurship
Western Kentucky University
Bowling Green, KYHigh School Diploma -
Davidson Academy
Nashville, TN04-2015
Skills
- P>Microsoft Office
- P>Public speaking
- P>Data organization
- P>Self-Motivated
- P>Flexible and Adaptable
- P>Multitasking Abilities
- P>Critical Thinking
- P>Planning and Coordination
- P>Mechanical expertise
- P>Intelligence gathering
- P>Training and Development
Timeline
Assistant General Manager
Kung Fu Saloon - Nashville
05.2023 - Current
Bartender
Kung Fu Saloon - Nashville
01.2021 - 05.2023
Information Systems Technician
United States Navy, USN
01.2017 - 01.2021
Guest Service Supervisor
Thompson Nashville
06.2016 - 01.2017
FOH Team Member
Slow & Low BBQ Bistro
03.2013 - 07.2016
Associate of Arts - Business Administration
Northwest Florida State College
Some College (No Degree) - Entrepreneurship
Western Kentucky University
High School Diploma -
Davidson Academy
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