Mitch Forkner
Ames,Iowa
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 20+ years of progressive IT experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior System Administrator
Mary Greeley Medical Center
04.2020 - Current
- Responsible for improving system health for critical health care systems including Telemetry, Cardiology, PACS/XRAY, and Security systems in 24/7 environment.
- Monitor and improve systems performance with system pulse and SolarWinds.
- Update windows servers and applications to increase security, and stability.
- Increased knowledge of solutions by developing documentation, flowcharts, layouts, diagrams, and charts
- Experience in communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines
- Nominated for two pride awards and several high five awards for outstanding customer service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Attended meetings to deliver status reports to key stakeholders
Senior Infrastructure Manager
Mcfarland Clinic
01.2015 - 04.2020
- Monitored and improved system performance on EPIC servers, networking switches, routers, and VMware virtualization environment..
- Managed infrastructure team to implement and maintain highly available systems and networks for staff of 2,000 employees, across 30 locations
- Develop and train staff on technology and IT service management
- Utilize project management software to plan and manage complex IT projects
- Consolidated network VLANS and storage networks, reducing costs, and improving performance.
- Implement and support Cisco Meraki wireless, routers, firewalls, and switches
- Received multiple wow and Star cards for excellent customer service.
- Deployed and managed backup system and disaster recovery solution with low RTO and RPO using CommVault
Network Administrator
Greater Regional Medical Center
01.2007 - 01.2015
- Install citrix clients for EPIC hosted EMR, and configure signature pads, scanners, and printers.
- Setup and maintain VDI infrastructure using HP Thin Clients, and Vmware View (Horizon)
- Maintain healthy systems for the Radiology, Radiation Oncology, Sleep Studies, Telemetry and other health care systems
- Implement, manage, and deploy Servers and desktops in a virtual environment utilizing VMware, EMC, and Hyper-V
- Assist in Budget Planning and implementing cost savings measures
- Maintain HIPPA and Security Standards
- Setup open-source helpdesk and network inventory system
Microsystems Specialist/Computer Help Desk
Marshallnet
01.1999 - 01.2007
- Answer internet related technical support questions
- Install and repair personal computers systems
- Setup and administer Microsoft networks
- Setup and administer networking hardware and cable
- Install and administer dial up internet and DSL connections
- Design and maintain websites.
Education
B.S. Healthcare Informatics -
Western Governor's University
01.2014
A.A. Computer Network Management -
Marshalltown Community College
01.1997
Skills
- System Upgrades, EPIC, Windows, Ancillary Systems
- Windows Administration
- Performance Monitoring
- IIS, SSL, F5 Load Balancer
- Windows Servers Expertise
- Project Coordination
- Disaster Recovery Planning
- ITIL Framework
- Virtualization Technologies
- Change Management
Certification
- Epic Certified System Administrator (Blob,BCA, and Printing )
- Epic Certified System Administrator (Hyperspace Web and Interconnect)
- Epic Certified System Administrator (Epic Care Everywhere)
- Epic Certified System Administrator (MyChart, MyChart Mobile, and Epic CareLink)
- CVE 4.0 Certified Virtualization Expert
- CompTIA Healthcare Information Technician
- Comptia Project+
- ITIL Foundations V3
- Microsoft Certified Information Technology Professional Windows Server 2008R2
- CCNA - Cisco Certified Network Associate
- CIW Web Foundations Associate
- Linux Essentials
Timeline
Senior System Administrator
Mary Greeley Medical Center
04.2020 - Current
Senior Infrastructure Manager
Mcfarland Clinic
01.2015 - 04.2020
Network Administrator
Greater Regional Medical Center
01.2007 - 01.2015
Microsystems Specialist/Computer Help Desk
Marshallnet
01.1999 - 01.2007
B.S. Healthcare Informatics -
Western Governor's University
A.A. Computer Network Management -
Marshalltown Community College
Similar Profiles
Scott R. CueScott R. Cue
Executive Director of Outpatient Services (Formally, Executive Director of Clinical and Support Services) at Mary Greeley Medical CenterExecutive Director of Outpatient Services (Formally, Executive Director of Clinical and Support Services) at Mary Greeley Medical Center
Carolyn NeerdaelsCarolyn Neerdaels
Patient Care Technician at Mary Greeley Medical CenterPatient Care Technician at Mary Greeley Medical Center
Alanna OrendorffAlanna Orendorff
Pharmacist Intern at Mary Greeley Medical CenterPharmacist Intern at Mary Greeley Medical Center
Katlyn LyonsKatlyn Lyons
Registered Nurse at Mary Greeley Medical CenterRegistered Nurse at Mary Greeley Medical Center
Paige FloryPaige Flory
Learn to Skate Instructor at Ames Figure Skating ClubLearn to Skate Instructor at Ames Figure Skating Club