Mitch Milne
Summary
Competent Logistics Manager offering wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Background in business management with additional training in distribution and team building.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Manager
Fedex Ground
05.2020 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Driver
Fedex Ground
01.2018 - 05.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Manager
Anthony's Pizza & Pasta
09.2017 - 11.2018
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Legal Assistant
Mark A. Leachman P.C.
01.2017 - 09.2017
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Assistant General Manager
Anthony's Pizza and Pasta
07.2013 - 01.2017
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
Education
Bachelor of Arts - Political Science & International Affairs
University of Colorado, Boulder
Boulder, Colorado06.2015
Skills
- Shipping and receiving
- Supply Chain Management
- Operational management
- Logistics Oversight
- Mentoring and training
- Documentation
- Route Optimization
- Safety standards
- Budget Planning
- Team Collaboration
Additional Information
Hyland Hills Hockey, 7, Spanish, Class A CDL
Certification
- Class A CDL
- Forklift Certification
- Level 4 USA Hockey Coach
Languages
Spanish
Limited Working
Timeline
Logistics Manager
Fedex Ground
05.2020 - Current
Driver
Fedex Ground
01.2018 - 05.2020
Manager
Anthony's Pizza & Pasta
09.2017 - 11.2018
Legal Assistant
Mark A. Leachman P.C.
01.2017 - 09.2017
Assistant General Manager
Anthony's Pizza and Pasta
07.2013 - 01.2017
Bachelor of Arts - Political Science & International Affairs
University of Colorado, Boulder