Mitch Randles

Opens mail; batching, sorting and preparing documents for scanning to business rules for each line of business such as P/C, Claims

Researches and obtains accurate key missing information for documents to comply with the standards of the line of business

Operates equipment, following procedures effectively and efficiently while performing troubleshoot and maintenance as needed

Consulted with customers with a client focus to preclude incidents by administering facility regulations, procedures and safety precautions

Involved with teamwork collaboration and brainstorming with co-worker peers to create and provide a successful customer experience in a high energy fast-paced recreational environment

Provided interactive retail customer service assisting patrons to help complete and resolve purchase transactions and questions/inquiries

Updated inventory, kept accurate track of the goods and supplies in the retail space and stockroom. Other duties included calculating available products and placing orders for additional inventory according to demand

My collaborations with customers on the floor helped reduce customer disputes and clarify questions that arose